Premiere Communications Customer Satisfaction Survey

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* 1. How convenient is our company to use?

Extremely convenient

Very convenient

Moderately convenient

Slightly convenient

Not at all convenient

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* 2. Overall, are you satisfied with your experience using our Company, neither satisfied or dissatisfied with it, or dissatisfied with it?

Extremely satisfied

Moderately satisfied

Slightly satisfied

Neither satisfied nor dissatisfied

Slightly dissatisfied

Moderately dissatisfied

Extremely dissatisfied

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* 3. Compared to our competitors, is our service quality better, worse, or about the same?

Much better

Somewhat better

Slightly better

About the same

Slightly worse

Somewhat worse

Much worse

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* 4. Compared to our competitors, are our prices more reasonable, less reasonable, or about the same?

Much more reasonable

Somewhat more reasonable

Slightly more reasonable

About as reasonable

Slightly less reasonable

Somewhat less reasonable

Much less reasonable

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* 5. How likely are you to recommend our Company to others?

Extremely likely

Very likely

Moderately likely

Slightly likely

Not at all likely

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* 6. How respectful of your time are the employees at our company?

Extremely respectful

Very respectful

Moderately respectful

Slightly respectful

Not at all respectful

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* 7. How likely are you to hire our company again?

Extremely likely

Very likely

Moderately likely

Slightly likely

Not at all likely

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* 8. How well did our employees communicate with you?

Extremely Well

Very Well

Adequate

Not Very Well

Poorly

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* 9. Overall, how responsive was our company throughout this project?

Extremely responsive

Very responsive

Moderately responsive

Slightly responsive

Not at all responsive

Please feel free to provide us feedback

Question Title

* 1. How convenient is our company to use?

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* 2. Overall, are you satisfied with your experience using our Company, neither satisfied or dissatisfied with it, or dissatisfied with it?

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* 3. Compared to our competitors, is our service quality better, worse, or about the same?

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* 4. Compared to our competitors, are our prices more reasonable, less reasonable, or about the same?

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* 5. How likely are you to recommend our Company to others?

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* 6. How respectful of your time are the employees at our company?

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* 7. How likely are you to hire our company again?

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* 8. How well did our employees communicate with you?

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* 9. Overall, how responsive was our company throughout this project?

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* 10. Overall, do you have any comments or suggestions that would help us improve our Customer experience?