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* 1. For which brand(s)of ductless heat pumps have you attended a technical training(s) for in the past 5 years? Please select all that apply.

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* 2. Of the information covered in the training(s) you've attended, what did you find most valuable?

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* 3. What was covered during the training(s) that you have not found useful for installing ductless heat pumps?

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* 4. What would you like to see included in technical trainings that is not currently?

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* 5. How long do you think a training needs to be to cover all the necessary information for successfully installing a ductless heat pump?

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* 6. Have you attended a web-based technical training?

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* 7. Compared to in-person training, how effective do you think web-based training is?

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* 8. Do you have any other input, suggestions, or general comments (positive or negative) you would like to share regarding technical training?

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* 9. Is there any additional training or technical support that you would like to receive?

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* 10. Your company name

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