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* 1. Survey completed by:

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* 2. I was able to reach someone when I called…

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* 3. If I had to leave a message, someone called me back within 1 business day...

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* 4. If the first staff person could not help me, I was connected to someone that could…

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* 5. The staff person was friendly and courteous…

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* 6. The staff person answered my questions…

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* 7. The staff person gave me information that was useful to my situation…

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* 8. The staff person was knowledgeable about services in my community…

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* 9. It was easy to follow what the staff was telling me…

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* 10. Staff treated me in a professional manner…

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* 11. I would use the ADRC services again…

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* 12. How did you find out about the ADRC?

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* 13. Please offer any suggestions and/or comments

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