SF Upcoming PAID study on ONLINE SERVICES - April/May 2011

1. Online Services - April/May 2011

Thank you for taking the time to answer these brief questions. As always, we appreciate your input as a valuable Plaza Research respondent. We have a new study on ONLINE SERVICES that you maybe in interested in.

Please take note that you are ineligible to participate if you have taken part in any research study in the last 6 months.

We are looking for males and females ages 19-65. This is a 1-hour individual interview in downtown San Francisco on April 29th-May 3rd with times available between 10am-7pm. The honorarium is $100-$125 if you qualify and participate.

IF you qualify based on the answers provided THEN you will receive a call back. However due to the popularity of our surveys and groups, we can't contact everyone.

Please note that all responses will be returned on a first come, first served basis until the studies are full.

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* 1. Contact Information

Name

Cell Phone

Home Phone

Work Phone

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* 2. Employment Information

Job Title

Company Name

Industry

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* 3. What is your gender?

Male

Female

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* 4. Which of the following groups best fits your age?

18 or younger

19-28

29-40

41-65

66 or older

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* 5. What is your EXACT age?

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* 6. What is your current employment status?

Unemployed

PT Employed

FT Employed

FT Student

PT Student

Retired

Other (please specify)

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* 7. So we can get a representative mix, how would you describe your ethnic background?

Caucasian

African-American

Hispanic/Latino

Asian-American

Native American

Other (please specify)

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* 8. What’s your highest level of education?

Grad school

Some high school

High school graduate

Some college

College graduate

Some graduate school or higher

Other (please specify)

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* 9. What is your current marital status?

Single

Married

Divorced

Other (please specify)

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* 10. Which of the following best describes your PERSONAL - NOT HOUSEHOLD - income?

Under $30,000 per year

$30,000 - $34, 999

$35,000 – $39,999

$40,000 – $49, 999

$50,000 – $59, 999

$60,000 – $69, 999

$70,000 – $79, 999

$80,000 +

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* 11. What types of equipment do you use, on a daily base or multiple times every week?

Mobile phone (non-smartphone)

Smartphone, e.g. iPhone (double-check if it’s their own or partner’s)

Tablet, e.g. iPad

Personal laptop

Personal desktop computer

Laptop or desktop PC at work

External hard discs, thumb drives

“Connected” TV, e.g. Google TV, Apple TV

Gaming devices, e.g. Xbox, PSP

None of the above

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* 12. Please tell me how many people live in your home? Please describe age, gender of each individual as well as your relationship.

Person #1

Person #2

Person #3

Person #4

Person #5

Person #6

Person #7

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* 13. If you have a cell phone, please tell me what you frequently use your PHONE for:

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* 14. If you own a laptop, please tell me what you frequently use your LAPTOP for:

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* 15. IF YOU HAVE A LAPTOP: Have you used your laptop in the last month to do any of the following?

Send large documents (5+ MB), pictures or videos to another computer

Downloaded or uploaded large files, videos etc. (5+ MB)

Worked on a document or project together with someone else

Backed-up my documents or files

Worked on a document on both my personal and work/school computer

I do not use any of the above with my laptop

I do not own a laptop

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* 16. IF YOU OWN A LAPTOP: Which of the following statements best describes how you save and back-up your data, if at all?

I do not own a laptop

I do not save and back-up my data

I keep my documents and files save on my personal laptop, that’s safe

I know I should make back-ups, but have not gotten around to doing it

I have my documents or pictures on multiple computers

I have some key documents and pictures save in my email/facebook/etc account

I use an online/cloud-based back-up service

I use CDs/DVDs for backups

I use an external drive for back-ups

Other (please specify)

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* 17. If you use online back-up services, what is the name of the service you use?

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* 18. If you use online back-up services, is that a free service or do you pay for it?

I don't use online back-up services

I don't know

Free

Payment

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* 19. Which of the following statements describes how satisfied you are with that service?

Not satisfied

Not very satisfied, but it does the job

Very satisfied

I don’t know

**IMPORTANT: PLEASE PUSH THE "DONE" BUTTON AT THE BOTTOM OF THIS SCREEN. YOUR ANSWERS WILL NOT BE SAVED WITHOUT DOING SO!**

Thank you for participating in our survey. IF you qualify based on the answers provided THEN you will receive a call back. However due to the popularity of our surveys and groups, we can't contact everyone. Please note that all responses will be returned on a first come, first served basis until the studies are full.

*****REFERRALS ARE GREATLY APPRECIATED!*****

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* 1. Contact Information

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* 2. Employment Information

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* 3. What is your gender?

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* 4. Which of the following groups best fits your age?

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* 5. What is your EXACT age?

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* 6. What is your current employment status?

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* 7. So we can get a representative mix, how would you describe your ethnic background?

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* 8. What’s your highest level of education?

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* 9. What is your current marital status?

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* 10. Which of the following best describes your PERSONAL - NOT HOUSEHOLD - income?

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* 11. What types of equipment do you use, on a daily base or multiple times every week?

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* 12. Please tell me how many people live in your home? Please describe age, gender of each individual as well as your relationship.

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* 13. If you have a cell phone, please tell me what you frequently use your PHONE for:

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* 14. If you own a laptop, please tell me what you frequently use your LAPTOP for:

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* 15. IF YOU HAVE A LAPTOP: Have you used your laptop in the last month to do any of the following?

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* 16. IF YOU OWN A LAPTOP: Which of the following statements best describes how you save and back-up your data, if at all?

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* 17. If you use online back-up services, what is the name of the service you use?

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* 18. If you use online back-up services, is that a free service or do you pay for it?

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* 19. Which of the following statements describes how satisfied you are with that service?

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* 20. ******FOR COMPANY USE ONLY****** (Please press next)

* 20. FOR COMPANY USE ONLY
(Please press next)