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* 1. Date of Complaint:

Date

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* 2. Are you a COPD Patient?

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* 3. Do you have Alpha-1 Antitrypsin Deficiency?

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* 4. Caller's Information:

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* 5. Oxygen Supplier Name, Address and Phone Number:

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* 6. Type of oxygen equipment used:

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* 7. How many months have you continuously used your current equipment?

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* 8. Have you reached your 36-month cap?

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* 9. Was your prescription written specifically for liquid oxygen?

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* 10. Overview of the problem (what you were told and by whom):

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* 11. Have you contacted anyone at your oxygen supplier company or Medicare to report the issue?

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* 12. What was the outcome of this problem?

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* 13. Was it resolved?

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* 14. Is it ongoing?

T