Flooding Survey - Clay Hill & Victoria Wards, Newbury

Flooding Survey

Newbury Town Council is committed to representing the views of its residents and this survey seeks to gather your concerns about the recent flooding so that they can be presented to the relevant authorities.

Your participation in this survey is very much appreciated and will assist all of the statutory agencies to review their effectiveness during the recent floods.

Residents can complete the survey online via https://www.surveymonkey.com/s/NewburyFlooding2014

Should you have any further questions regarding this survey please do not hesitate to contact Newbury Town Council.

Cllr Ruwan Uduwerage-Perera
Newbury Town Council - Councillor for Victoria Ward & Deputy Leader

Newbury Town Council
Town Hall
Market Place
Newbury
RG14 5AA

Tel: 01635 35486
Fax: 01635 40484
Email: towncouncil@newbury.gov.uk

NB: Questions marked with an asterisk must be answered.

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* 1. Name

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* 2. Address (including post code). If you were affected at more than one address please include all.

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* 3. Email Address

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* 4. Please tick the following that apply to you (you can tick more than one)

Local resident

Business owner

A local worker

Someone regular travelling through the area

Other (please specify)

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* 5. Have you experienced flooding recently either at home or work? You can tick more than one

Home

Work

Other (please specify)

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* 6. Has your home or business been directly affected by the recent flooding?

Yes

If Yes (please specify):

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* 7. In your opinion, what caused the flooding?

Overloaded/Inundated sewer

Blockage

Collapse

Pumping station

Blocked road gully

River

Ground water

Other (please specify)

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* 8. How serious on a scale of 0-10 would you assess the impact that was done to your property and contents (0 is no impact - 10 is life threatening)?

Nature of damage (please specify)

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* 9. If you received any support/advice/warnings how would you assess the quality?

	Extremely Satisfied	Satisfied	Neutral	Poor	Very Poor
Emergency Services	Emergency Services Extremely Satisfied	Emergency Services Satisfied	Emergency Services Neutral	Emergency Services Poor	Emergency Services Very Poor
Environment Agency	Environment Agency Extremely Satisfied	Environment Agency Satisfied	Environment Agency Neutral	Environment Agency Poor	Environment Agency Very Poor
Military	Military Extremely Satisfied	Military Satisfied	Military Neutral	Military Poor	Military Very Poor
Newbury Town Council	Newbury Town Council Extremely Satisfied	Newbury Town Council Satisfied	Newbury Town Council Neutral	Newbury Town Council Poor	Newbury Town Council Very Poor
Thames Water	Thames Water Extremely Satisfied	Thames Water Satisfied	Thames Water Neutral	Thames Water Poor	Thames Water Very Poor
West Berkshire District Council	West Berkshire District Council Extremely Satisfied	West Berkshire District Council Satisfied	West Berkshire District Council Neutral	West Berkshire District Council Poor	West Berkshire District Council Very Poor

Other (please specify)

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* 10. If you have received any support/advice since the flooding how would you assess the quality?

	Extremely Satisfied	Satisfied	Neutral	Poor	Very Poor
Emergency Services	Emergency Services Extremely Satisfied	Emergency Services Satisfied	Emergency Services Neutral	Emergency Services Poor	Emergency Services Very Poor
Environment Agency	Environment Agency Extremely Satisfied	Environment Agency Satisfied	Environment Agency Neutral	Environment Agency Poor	Environment Agency Very Poor
Military	Military Extremely Satisfied	Military Satisfied	Military Neutral	Military Poor	Military Very Poor
Newbury Town Council	Newbury Town Council Extremely Satisfied	Newbury Town Council Satisfied	Newbury Town Council Neutral	Newbury Town Council Poor	Newbury Town Council Very Poor
Thames Water	Thames Water Extremely Satisfied	Thames Water Satisfied	Thames Water Neutral	Thames Water Poor	Thames Water Very Poor
West Berkshire District Council	West Berkshire District Council Extremely Satisfied	West Berkshire District Council Satisfied	West Berkshire District Council Neutral	West Berkshire District Council Poor	West Berkshire District Council Very Poor

Other (please specify)

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* 11. Is there anything further that you think the statutory agencies should have done or be doing to deal with flooding locally?

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* 12. Do you have any specific comments, questions, or concerns? These will be forwarded with your contact details to the relevant agencies for their response.

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* 13. Please tick the relevant box if you consent to Newbury Town Council sharing your contact details held within this survey with other relevant agencies.

Yes