In preparing for the 2014 Legislative Session, NYLA has identified technology infrastructure needs as a talking point that resonates with elected officials. To substantiate our assumptions, NYLA is conducting a survey of public libraries to gauge the technology needs across the state.

Capacity

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1. How many computer workstations do you have available to the public? (Required.)

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2. How long is the average wait for a public computer? (Required.)

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3. How many additional workstations do you estimate would be required to accommodate the needs of your patrons without waiting?
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4. If you were to install new workstations to meet patron demand, do you have adequate space in your library to accommodate them? (Required.)

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5. Does your library have adequate printer, copier and scanner capability? (Required.)

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6. Does your library have access to a broadband internet connection? (Required.)

Age of Public Computing Infrastructure

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7. What is the average age of your computer workstations? (Required.)

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8. When is the last year you purchased new computers? (Required.)

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9. How many of your workstations are over five years old? (Required.)

Budget Issues

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10. Please estimate what percentage of your annual budget is spent on technology? (Including hardware and software, both public and staff use; excluding databases and circulating materials such as e-books) (Required.)

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11. Please estimate what percentage of your annual budget is spent on telecommunication expenses? (telephone and internet connections) (Required.)

Access / Training

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12. Does your library have a dedicated English as a Second Language workstation? (Required.)

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13. Does your library have adaptive technology to accommodate patrons with disabilities? (Required.)

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14. Does your library offer digital literacy training programs for patrons? (Required.)

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15. Does your library have access to tutorial software for basic programs such those contained in the Microsoft Office suite? (Required.)

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16. If yes, can the software accommodate English as a Second Language and special needs patrons?

WiFi

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17. Does your library run a wireless network for patrons to access? (Required.)

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18. If yes, is the capacity of your wireless network adequate for patron needs (e.g., does it slow down during peak times)?

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19. If yes, do you restrict WiFi access during non-library hours?

Tablets & eBooks

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20. Please estimate what percentage of your library’s annual budget is spent on eBooks? (acquiring licenses and/or devices, lending and management)(This is an estimate only.) (Required.)

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21. Does your library lend devices (tablets, eReaders, laptops, etc.) for use within the library or for circulation? (Required.)

Contact Information

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22. Library Name: (Required.)

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23. Address: (Required.)

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24. Library System: (Required.)

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25. Name of person completing survey: (Required.)

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26. Contact e-mail address: (Required.)

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