Park & St Francis Patient Survey 2015 Question Title * 1. Do you find it easy to get through to the surgery by phone? Yes Sometimes No Question Title * 2. On-line Appointments (select all that apply) You have booked an appointment on-line using a computer, tablet or smartphone You intend to book appointments, if needed, on-line in the next 12 months Will not use an the on-line system for appointments Question Title * 3. Repeat Prescriptions (select all that apply) Never needed to request a repeat prescription Were you aware that you can request repeat prescriptions on-line using a computer, tablet or smartphone Have you requested a repeat prescription on-line Should you require a repeat prescription in the next 12 months, would you request it on-line Would not use an on-line system for repeat prescriptions Question Title * 4. Before making a GP appointment would you consider calling 111? Yes No Question Title * 5. Do you feel staff members are considerate, polite and helpful? Yes Sometimes No Question Title * 6. At previous appointments did you feel your doctor understood you and involved you in deciding your treatment Yes Partly No Question Title * 7. Do you take a look at the various information notices around the surgery reception area? Yes Partly No Question Title * 8. Have you visited the practice website? Yes No Question Title * 9. Are you aware of the existence of the Surgery Patient Participation Group (PPG) ? Yes Unsure No Question Title * 10. May we ask your age bracket? Less than 40 41-60 61-75 Over 75 Have you any other comments or suggestions for improving your Surgery visit experience Done