Exit this survey The Jewellery Channel (Active) The Jewellery Channel Survey Question Title * 1. Tell us about yourself First Name: Last Name: Email Address: Phone Number: Question Title * 2. Please indicate your age range: 17 or younger 18-20 21-29 30-39 40-49 50-59 60+ Question Title * 3. Please indicate your gender: Male Female Question Title * 4. Your annual household income is: Less than £15000 £15000 - £30000 £30000 - £45000 £45000 - £60000 More than £60000 Question Title * 5. How often do you buy Jewellery? More than once a week Once a week Twice a month Once a month Twice a year Once a year Other (please specify) Question Title * 6. Why do you buy Jewellery? For special occasions (Wedding, Anniversary etc) For the next get together/party Part of everyday wear Jewellery Collector To stay with the latest fashion trend To appease yourself Question Title * 7. Who do you buy jewellery for? Self Spouse Other members of the family Friends Resale/Trading Other (please specify) Question Title * 8. What is your preferred mode of purchase? Interactive Voice Response/TV In Person/High Street Retailers Call Centers/Personal Shoppers Online Mobile Other (please specify) Question Title * 9. On average, how much do you spend on jewellery annually? more than £10000 £5000 - £10000 £1000 - £5000 £500 - £1000 £200 - £500 less than £200 Question Title * 10. Which Gemstone do you generally shop for? Amethyst Ruby Tanzanite Tourmaline Peridot Sapphire Opal Quartz Loose Gemstone Topaz Diamond Garnet Emerald Russian Diopside Pearls Other (please specify) Question Title * 11. Which brand do you favour at The Jewellery Channel? Iliana Rhapsody Elanza Karis Swarovski Rachel Galley Lucy Q Monchic Strada Other (please specify) Question Title * 12. Which Metal do you generally shop for? 9K Yellow Gold 9K White Gold 14K Yellow Gold 14K White Gold 18K Yellow Gold 18K White Gold Platinum 950 Platinum Overlay Sterling Silver Gold Overlay Sterling Silver Sterling Silver Other (please specify) Question Title * 13. Which Jewellery type do you generally shop for? Rings Earrings Bracelets Pendants Necklaces Watches Gift Sets Other (please specify) Question Title * 14. How would you rate your overall satisfaction with The Jewellery Channel? Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied Question Title * 15. How important is the product packaging to you when buying an item? Very important Important Not important Question Title * 16. Apart from TJC, where else do you shop for your jewellery? Local Jewellery Stores High Street Retailers Online Jewellery Retailers Other Teleshopping Channels Others (please specify) Question Title * 17. How would you rate The Jewellery Channel in terms of the following: Very Poor Poor Average Good Very Good Excellent Price Price Very Poor Price Poor Price Average Price Good Price Very Good Price Excellent Quality of Product Quality of Product Very Poor Quality of Product Poor Quality of Product Average Quality of Product Good Quality of Product Very Good Quality of Product Excellent Product Design Product Design Very Poor Product Design Poor Product Design Average Product Design Good Product Design Very Good Product Design Excellent Product Range/Variety Product Range/Variety Very Poor Product Range/Variety Poor Product Range/Variety Average Product Range/Variety Good Product Range/Variety Very Good Product Range/Variety Excellent Discounts/Promotional Offers Discounts/Promotional Offers Very Poor Discounts/Promotional Offers Poor Discounts/Promotional Offers Average Discounts/Promotional Offers Good Discounts/Promotional Offers Very Good Discounts/Promotional Offers Excellent Customer Service Customer Service Very Poor Customer Service Poor Customer Service Average Customer Service Good Customer Service Very Good Customer Service Excellent Returns Policy Returns Policy Very Poor Returns Policy Poor Returns Policy Average Returns Policy Good Returns Policy Very Good Returns Policy Excellent Packaging Packaging Very Poor Packaging Poor Packaging Average Packaging Good Packaging Very Good Packaging Excellent P&P Costs P&P Costs Very Poor P&P Costs Poor P&P Costs Average P&P Costs Good P&P Costs Very Good P&P Costs Excellent Delivery Delivery Very Poor Delivery Poor Delivery Average Delivery Good Delivery Very Good Delivery Excellent TV Presentation TV Presentation Very Poor TV Presentation Poor TV Presentation Average TV Presentation Good TV Presentation Very Good TV Presentation Excellent Website ease of use Website ease of use Very Poor Website ease of use Poor Website ease of use Average Website ease of use Good Website ease of use Very Good Website ease of use Excellent Overall Value for Money Overall Value for Money Very Poor Overall Value for Money Poor Overall Value for Money Average Overall Value for Money Good Overall Value for Money Very Good Overall Value for Money Excellent Additional Comments Question Title * 18. How would you like to see The Jewellery Channel improve in the future? Improve the look and usability of the website Improve TV Presentation offer more discounts for TV offer more discounts on the Website Improve the availability of products and ranges Nothing I think The Jewellery Channel website is great! More deals and offers Add designer brands Improved delivery options Improved customer service Overseas shipping Any suggestions? please specify: Question Title * 19. Do you have a fashion icon, if so who would it be? Question Title * 20. Which of these categories best classifies your occupation? Student Sales & Marketing IT Aministration Healthcare Accounting & Finance Service Related Jobs Construction Management Engineering Retail Creative Person Manufacturing / Factory Teaching Science Agricultural Transporation Other (please specify) Question Title * 21. Do you read any of the following publications? Closer Cosmopolitan Elle FT Glamour Good Housekeeping Heat Hello! InStyle Look Marie Claire Metro Now Nylon OK! The Mail The Mirror The Times Vanity Fair Vogue Other (please specify) Question Title * 22. How did you find out about The Jewellery Channel website? I watch the TV channel I found it from an online search Someone recommended it to me Other (please specify) Question Title * 23. Would you like to see any of the following brands on The Jewellery Channel website? Armani Calvin Klien Casio Disney Couture DKNY Emporio Armani Guess Hello Kitty Hugo Boss Ice Watches Links of London Moschino Jewellery Pierre Cardin Rado Swarovski Tag Heuer Pandora Other (please specify) Question Title * 24. Have you shopped at any of the following retailers in the last 6 months for Jewellery or Fashion items? Ernest Jones Marks & Spencers Debenhams John lewis House of Fraser H Samuel ASOS H&M Zara River Island Top Shop Next Selfridges All Saints Superdry Monsoon Karen Millan Warehouse Other (please specify) Question Title * 25. Do you actively use any of the following social media channels? Twitter Facebook Pinterest LinkedIn Youtube Vimeo Flickr Instagram Foursquare Google+ Tumblr Stumbleupon Delicious Digg Blogger.com Wordpress Other (please specify) Done