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* 2. What is the primary benefit you have received from this service?

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* 3. How responsive has the staff been to your requests for information?

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* 4. What type of information should the staff be brining that would benefit your neighborhood goals?

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* 5. What do you feel is most useful about an ONS representative being present at your meeting?

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* 6. What changes would most improve our new service?

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* 7. Overall, are you satisfied with the ONS staff, neutral/undetermined, or dissatisfied with them?

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* 8. Do you have any other comments or recommendations? If so, please describe.

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