Kotak Life Insurance - Website Feedback

Welcome to the Kotak Life Insurance Website Feedback survey. Please take out a few minutes to give us your valuable feedback about our website.

In case you are a customer looking for assistance of any kind, please write to clientservicedesk@kotak.com or call 1800 209 8800 (Available from Monday to Saturday 8 am to 10 pm)

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* 1. Which of the following best describes you?

I am an existing customer

I am interested in buying life insurance

I am a life advisor

I am an employee at Kotak Life Insurance

I am a distributor

Other (please specify)

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* 2. What do you think of the new website?

I love it

I like it

It's ok

It can be better

I don't like it

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* 3. How easy is it to browse or navigate through the website?

Extremely easy

Very easy

Neither easy nor difficult

Somewhat difficult

Very difficult

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* 4. How easy was it to find information on the website?

Extremely easy

Very easy

Neither easy nor difficult

Somewhat difficult

Very difficult

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* 5. What information were you looking for?

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* 6. How easy it to understand the product content present on the website?

Extremely easy

Very easy

Neither easy nor difficult

Somewhat difficult

Very difficult

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* 7. Which browser are you using?

Internet Explorer 6

Internet Explorer 7

Internet Explorer 8

Internet Explorer 9

Google Chrome

Mozilla Firefox

Safari

Not sure

Other (please specify)

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* 8. If you were a visitor on our old website (pre 3rd july,2012), how does our new site compare with the old one based on the following parameters ?

	Better	About the same	Worse
Ease of use	Ease of use Better	Ease of use About the same	Ease of use Worse
Ease of moving from one page to another	Ease of moving from one page to another Better	Ease of moving from one page to another About the same	Ease of moving from one page to another Worse
Look and feel	Look and feel Better	Look and feel About the same	Look and feel Worse
Content	Content Better	Content About the same	Content Worse

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* 9. Does the website load correctly in your browser?

Yes

Not sure

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* 10. Did you face any technical problems with any aspect of Kotak Life Insurance's new website?

Yes

If yes(please specify)

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* 11. Please put down your overall feedback in the box given below

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* 12. Please share the following details with us (optional)

Gender

Age

City of residence