Planning & Development Customer Service Survey Question Title * 1. Please check the one description that best identifies you. Property Owner Contractor Agent Engineer / Architect Other Question Title * 2. Please select the type of project for which you received service. Residential Building Permit Process Commercial Building Permit Process Fast-Track - Over the Counter Planning Case (Special Use, Variance, Agricultural, Temp. Use, Subdiv., etc.) Online Permit Process Information - Meet with Staff Code Enforcement Other Question Title * 3. Did you obtain the information or result you expected? Yes No Somewhat Question Title * 4. How satisfied were you with the professionalism, knowledge and attitude of staff? Very Satisfied Satisfied Not Applicable / No Comment Dissatisfied Very Dissatisfied Question Title * 5. How satisfied were you with the timeliness of reviews? Very Satisfied Satisfied Not Applicable / No Comment Dissatisfied Very Dissatisfied Question Title * 6. How satisfied were you with the level of communication from staff? (responsiveness, clarity, helpfulness) Very Satisfied Satisfied Not Applicable / No Comment Dissatisfied Very Dissatisfied Question Title * 7. How satisfied were you with the overall permitting process? Very Satisfied Satisfied Not Applicable / No Comment Dissatisfied Very Dissatisfied Question Title * 8. What part of the process worked well? Select all that apply. Application / Submittal Combined Review Comments Online Services / Tracking Building / Site Plan Review Drainage Plan Review Planning Case / Staff Reports Inspections Information Gathering Code Enforcement Not Applicable Question Title * 9. What part of the process needs improvement? Select all that apply. Application / Submittal Combined Review Comments Online Services / Tracking Building / Site Plan Review Drainage Plan Review Planning Case / Staff Reports Inspections Information Gathering Code Enforcement Not Applicable Question Title * 10. Please share any other comments, recognition, and suggestions for improvement. Done