Planning & Development Customer Service Survey

 
1. Please check the one description that best identifies you.
2. Please select the type of project for which you received service.
3. Did you obtain the information or result you expected?
4. How satisfied were you with the professionalism, knowledge and attitude of staff?
5. How satisfied were you with the timeliness of reviews?
6. How satisfied were you with the level of communication from staff? (responsiveness, clarity, helpfulness)
7. How satisfied were you with the overall permitting process?
8. What part of the process worked well? Select all that apply.
9. What part of the process needs improvement? Select all that apply.
10. Please share any other comments, recognition, and suggestions for improvement.