2013 NADC Client Feedback Survey

Your opinion counts! Please take a few minutes to complete our survey. Your feedback to Native American Development Corporation will allow us to serve you better. Your responses are anonymous and confidential. If you have any suggestions for improved or additional services please include these in the comment section of the survey.

Thank you for taking the time to complete this survey!

Please tell us a little about yourself.

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* 1. What is your age?

18-24

25-35

36-45

46-54

55-61

Over 62

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* 2. What is your sex?

Female

Male

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* 3. What is your ethnicity?

Native American

Other (please specify)

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* 4. What is your Tribal affiliation?

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* 5. Are you a veteran?

Yes

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* 6. What is your highest level of education?

Middle School

Some High School

High School Diploma

Some post High School education

Associate's Degree

Bachelor's Degree

Master's Degree

Doctorate Degree

Post-Doctoral

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* 7. What is your annual household income?

Below $5,000

$5,000 - $15,000

$15,000 - $30,000

$30,000 - $45,000

$45,000 - $60,000

$60,000 - $85,000

$85,000 - $100,000

$100,000 - $125,000

Above $125,000

BUSINESS TRAINING QUESTIONS

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* 8. Which of the following personal financial management training opportunities would you be interested in attending? (Check all that apply)

How to understand and improve my credit score

Personal budgeting and saving

How to get out of crisis mode with my finances

Financial planning and investing money

I am not interested in attending any of these trainings

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* 9. Which of the following best describes you:

I currently own a business

I am interested in starting a business in the near future

I do not own a business an am not interested in starting one (please skip to Question 21)

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* 10. What, if any, are the obstacles to starting or strengthening your own business? (Check all that apply)

Do not have enough money

Not sure how to manage or run a business

Little / no experience in business

Land, business site or other location issues

Can’t find employees

Not sure if there is enough demand

Other (please specify)

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* 11. Which of the following trainings would you be interested in attending to help start or strengthen your business? (Check all that apply)

How to start a business

Marketing strategies and tools

How to sell on-line

How to write a business plan

Using the internet to market

Government contracting

Using social media in my business

Developing cash flow projections

Taxes and legal issues

How to price my product/service

Understanding financial statements

How to use QuickBooks

I am not interested in attending any business trainings.

Other (please specify)

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* 12. Are there any other trainings specific to your business or industry that you would be interested in (for example, specific business software training, licensing training required for your industry, etc.)?

BUSINESS FINANCING QUESTIONS

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* 13. Do you need financing to start or grow your business?

Yes

(If “Yes”, please go to the next question, if “No”, please go to Question 21)

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* 14. Have you ever been turned down for a small business loan by a bank or credit union?

Yes

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* 15. What type of financing do you need for your business? (Check all that apply)

Refinance high interest business debt

Inventory/supplies

Equipment

Commercial real estate

Working capital (pay employees, rent, utilities, etc.)

Other (please specify)

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* 16. What level of financing do you feel you need for your business?

$1-$5,000

$5,001-$25,000

$25,001-$50,000

$50,001-$100,000

$100,001-$250,000

More than $250,000

I need assistance in determining how much financing I would need

I don’t need any financing (please skip to Question 21)

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* 17. What are the biggest obstacles to obtaining financing for your business? (Check all that apply)

Poor credit history

Lack of collateral

Unfamiliar with financing process

Lack of equity or loan down payment

Not enough cash flow to make loan payments

Lack of business plan

Other (please specify)

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* 18. Would you be willing to give up a percentage of ownership in your business if Native American Development Corporation would provide some equity investment?
(percentage would be dependent on the equity investment and payment would only be required if the business was making enough money)

Yes, I would prefer to finance my business with equity than debt.

No, I would prefer debt.

I am not sure.

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* 19. Please select from the list below the title that best describes your current business.

Manufacturing

Retail Sales

Agricultural

Hospitality / Food Service

Professional Services

Supply / Transportation

Construction

Other (please specify)

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* 20. What can Native American Development Corporation do to better serve small businesses?

HOME FINANCING QUESTIONS

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* 21. Would you like to own your own home?

Yes

I already own a home (if checked, skip to Question 28)

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* 22. What are the obstacles to home ownership? (check all that apply)

Bad credit

Income restraints

Collateral

Payments too high

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* 23. Do you own your own land?

Yes (Please answer the following if you answered “Yes”)

Where is the land located?

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* 24. What is the land status?

Trust

Tribal Lease

Fee Simple

Leasehold Interest

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* 25. What kind of home would you like to own?

Stick-built home

Manufactured Home

Other (please specify)

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* 26. Have you been ever turned down for a home loan?

Yes

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* 27. If you were to take out a home loan, what type would you choose?

None. I do not need a loan.

$1,000 to $5,000

$5,000 to $10,000

$10,000 to $25,000

$25,000 to $50,000

$50,000 to $75,000

$75,000 to $100,000

$100,000 to $125,000

$125,000 to $150,000

$150,000 to $175,000

$175,000 to $200,000

$200,000 to $225,000

$225,000 to $250,000

Other (please specify)

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* 28. Please share any additional comments or suggestions.

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* 29. - Optional - All information provided is confidential. If you would like us to respond to your comments, questions, or concerns please provide your contact information.

Name:

Phone Number:

Address:

City:

State:

Zipcode:

Email:

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* 1. What is your age?

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* 2. What is your sex?

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* 3. What is your ethnicity?

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* 4. What is your Tribal affiliation?

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* 5. Are you a veteran?

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* 6. What is your highest level of education?

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* 7. What is your annual household income?

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* 8. Which of the following personal financial management training opportunities would you be interested in attending? (Check all that apply)

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* 9. Which of the following best describes you:

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* 10. What, if any, are the obstacles to starting or strengthening your own business? (Check all that apply)

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* 11. Which of the following trainings would you be interested in attending to help start or strengthen your business? (Check all that apply)

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* 12. Are there any other trainings specific to your business or industry that you would be interested in (for example, specific business software training, licensing training required for your industry, etc.)?

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* 13. Do you need financing to start or grow your business?

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* 14. Have you ever been turned down for a small business loan by a bank or credit union?

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* 15. What type of financing do you need for your business? (Check all that apply)

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* 16. What level of financing do you feel you need for your business?

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* 17. What are the biggest obstacles to obtaining financing for your business? (Check all that apply)

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* 18. Would you be willing to give up a percentage of ownership in your business if Native American Development Corporation would provide some equity investment? (percentage would be dependent on the equity investment and payment would only be required if the business was making enough money)

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* 19. Please select from the list below the title that best describes your current business.

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* 20. What can Native American Development Corporation do to better serve small businesses?

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* 21. Would you like to own your own home?

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* 22. What are the obstacles to home ownership? (check all that apply)

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* 23. Do you own your own land?

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* 24. What is the land status?

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* 25. What kind of home would you like to own?

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* 26. Have you been ever turned down for a home loan?

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* 27. If you were to take out a home loan, what type would you choose?

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* 28. Please share any additional comments or suggestions.

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* 29. - Optional - All information provided is confidential. If you would like us to respond to your comments, questions, or concerns please provide your contact information.

* 18. Would you be willing to give up a percentage of ownership in your business if Native American Development Corporation would provide some equity investment?
(percentage would be dependent on the equity investment and payment would only be required if the business was making enough money)