Exit this survey Website Feedback Question Title * 1. How easy is it to navigate our website? Extremely easy Very easy Average Slightly difficult Very difficult Question Title * 2. How easy is it to find the information you are looking for on our website? Extremely easy Very easy Average Slightly difficult Very difficult I wasn't looking for anything in particular If you couldn't find the information you needed, please let us know what you were trying to find: Question Title * 3. How clear is the information on our website? Extremely clear Very clear Clear Slightly clear Not at all clear Question Title * 4. How visually appealing is our website? Extremely appealing Very appealing Average Slightly unappealing Very unappealing If you find the site unappealing, please specify which aspects you dislike: Question Title * 5. How up-to-date is the content on our website? Extremely up-to-date Very up-to-date Moderately up-to-date Slightly out-of-date Completely out-of-date If content is out of date, please let us know which content: Question Title * 6. How easy is it to download files from our website? Extremely easy Very easy Average Slightly difficult Very difficult If you had trouble downloading something, please let us know what it was: Question Title * 7. Have you created a Member Direct Account with SBCERA? Yes No I don't remember I'm not eligible to create an account If you've had difficulty creating an account, please let us know. Question Title * 8. How likely are you to recommend our website to others? Extremely likely Very likely Moderately likely Slightly likely Not at all likely Question Title * 9. Overall, how satisfied are you with our website? Extremely satisfied Moderately satisfied Slightly satisfied Neither satisfied nor dissatisfied Slightly dissatisfied Moderately dissatisfied Extremely dissatisfied Question Title * 10. Which of the following most closely describes you? Active member Retired member Beneficiary Deferred member Employer Other (please specify) Question Title * 11. Any additional feedback you would like to provide? Done
