Hard waste collection trial - customer feedback

Trial of a booked hard waste collection service

33% of survey complete.

Thank you for participating in Council's trial of a booked hard waste collection service. This service aims to improve the amenity of the City and acts on community feedback to improve the frequency and responsiveness of the service. This trial introduces significant changes to our previous hard waste collection service and your feedback will help us evaluate changes.

Question Title

* 1. How did you find out about this service?

Local paper

Council website

Council publications

Other (please specify)

Question Title

* 2. How would you rate the phone/online booking system for your collection?

Excellent

Good

Fair

Poor

Do you have any comments about the booking system?