Mail Services is committed to improving our services to the Campus community. Please take a moment to complete this survey. Your response will help us to improve and continue to serve you better. Please remember: We sort by MAIL CODE AND DEPT NAME.

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* 1. How many times do you interact with Mail Services on a monthly basis?

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* 2. Which Mail Services do you use most often?

Other (please specify)

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* 3. Timeliness:

Was your mail delivered within the same 30 minute time frame daily?

Poor

Fair

Good

Excellent

N/A

Poor

Fair

Good

Excellent

N/A

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* 4. Accuracy:

Was your mail sorted accurately?

Poor

Fair

Good

Excellent

N/A

Poor

Fair

Good

Excellent

N/A

Other (please specify)

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* 5. Responsiveness:

Did you find your route driver to be courteous, helpful and responsive to your needs/questions?

Poor

Fair

Good

Excellent

N/A

Poor

Fair

Good

Excellent

N/A

Other (please specify)

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* 6. How well does the Mail Services website communicate our service?

Poor

Fair

Good

Excellent

N/A

Poor

Fair

Good

Excellent

N/A

Other (please specify)

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* 7. How likely are you to recommend Mail Services to a friend?

Not likely

Most likely

Not likely

Most likely

What was the primary reason for your score?

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* 8. How can we improve our service?

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* 9. Thank you for helping us to improve. We appreciate your feedback!!!

Please enter your phone number or email to be entered into a drawing to win a prize.(optional)

Question Title

* 1. How many times do you interact with Mail Services on a monthly basis?

Question Title

* 2. Which Mail Services do you use most often?

Question Title

* 3. Timeliness:Was your mail delivered within the same 30 minute time frame daily?

Question Title

* 4. Accuracy:Was your mail sorted accurately?

Question Title

* 5. Responsiveness:Did you find your route driver to be courteous, helpful and responsive to your needs/questions?

Question Title

* 6. How well does the Mail Services website communicate our service?

Question Title

* 7. How likely are you to recommend Mail Services to a friend?

Question Title

* 8. How can we improve our service?

Question Title

* 9. Thank you for helping us to improve. We appreciate your feedback!!!Please enter your phone number or email to be entered into a drawing to win a prize.(optional)

* 3. Timeliness:

Was your mail delivered within the same 30 minute time frame daily?

* 4. Accuracy:

Was your mail sorted accurately?

* 5. Responsiveness:

Did you find your route driver to be courteous, helpful and responsive to your needs/questions?

* 9. Thank you for helping us to improve. We appreciate your feedback!!!

Please enter your phone number or email to be entered into a drawing to win a prize.(optional)