Community Development Department - Customer Satisfaction Survey

How Are We Doing?

 
At the City of Woodland, we are here to serve you. Since we are always looking for ways to improve our customer service, your feedback is greatly valued. Please take a few minutes to complete the survey below and we welcome any other comments you may have. Thank you for your time.
1. Which type of service did you receive?
2. Please rate the following aspects of our work
Not at allSomewhatOKVery WellTo a great extent
To what extent did you receive thorough answers from our staff?
To what extent did you receive consistent answers to your questions from different staff members?
To what extent did our staff respond to you in a timely manner (including emails and telephone calls)?
To what extent did we make ourselves available to respond to questions and/or concerns you had about your project?
To what extent did we provide alternatives or suggestions to you that were helpful in moving your project forward?
To what extent did we provide adequate information to you on the process and timeliness applicable to your project?
To what extent did you feel helped by our staff?
3. Overall, how do you rate the quality of services we provide?
4. Please give us general feedback about your experience in working with our department.
5. Please provide the name of the staff member who assisted you. (Optional)
6. Would you like to be contacted?
Powered by SurveyMonkey
Check out our sample surveys and create your own now!