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* 1. Do you find detention occurrences to be:

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* 2. What do you find to be the top three major impacts resulting from detention? (ex. ability to abide by HOS regulations, productivity, missed/late appointments, revenue…etc.)

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* 3. Has detention affected your ability to abide by HOS regulations:

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* 4. Have you ever lost business due to detention issues?

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* 5. What do you find to be the biggest causes for delay at a customer’s dock?

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* 6. Is there a particular industry that detention occurs more frequently in?

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* 7. Do you charge for detention?

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* 8. If yes on the above question, how would you rank your customer’s willingness to pay detention charges?

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* 9. Do your drivers get compensated for detention?

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* 10. Does detention occur most often at:

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