We would like you to think about your experience in the outpatient department during this visit.

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* 1. Please tell us which outpatient clinic you attended?

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* 2. How likely are you to recommend this outpatient department to friends and family, if they needed similar care or treatment?

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* 3. What was good about your care, and what could be improved?

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* 4. What would have made your visit better?

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* 5. My age is:

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* 6. I am:

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* 7. Do you have any of the following long-standing conditions?

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* 8. What is your ethnic group?

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