Lawson State's New Website Satisfaction Survey (for All Website Users)

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* 2. As with any change, it can be difficult. As a result, Lawson State created a virtual tour of its website for students and employees. Have you had a chance to view it?

Yes, I did view the virtual tour

No, I did not view the virtual tour

No, but I am planning on viewing it to help with the transition to the new website

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* 3. On a scale of 1-5 (with 5 being the highest), please rate your satisfaction with Lawson's new website as it relates to each statement below.

	1--Not Satisfied	2--Somewhat Satisfied	3--Neutral--No real opinion or N/A	4--Satisfied	5--Extremely Satisfied
Overall visual appeal of the website	Overall visual appeal of the website 1--Not Satisfied	Overall visual appeal of the website 2--Somewhat Satisfied	Overall visual appeal of the website 3--Neutral--No real opinion or N/A	Overall visual appeal of the website 4--Satisfied	Overall visual appeal of the website 5--Extremely Satisfied
Your view as to whether or not the new website provides a positive view of the college	Your view as to whether or not the new website provides a positive view of the college 1--Not Satisfied	Your view as to whether or not the new website provides a positive view of the college 2--Somewhat Satisfied	Your view as to whether or not the new website provides a positive view of the college 3--Neutral--No real opinion or N/A	Your view as to whether or not the new website provides a positive view of the college 4--Satisfied	Your view as to whether or not the new website provides a positive view of the college 5--Extremely Satisfied
Ease of use of the website	Ease of use of the website 1--Not Satisfied	Ease of use of the website 2--Somewhat Satisfied	Ease of use of the website 3--Neutral--No real opinion or N/A	Ease of use of the website 4--Satisfied	Ease of use of the website 5--Extremely Satisfied
Clarity and accuracy of information on the website	Clarity and accuracy of information on the website 1--Not Satisfied	Clarity and accuracy of information on the website 2--Somewhat Satisfied	Clarity and accuracy of information on the website 3--Neutral--No real opinion or N/A	Clarity and accuracy of information on the website 4--Satisfied	Clarity and accuracy of information on the website 5--Extremely Satisfied
Up to date information on the website	Up to date information on the website 1--Not Satisfied	Up to date information on the website 2--Somewhat Satisfied	Up to date information on the website 3--Neutral--No real opinion or N/A	Up to date information on the website 4--Satisfied	Up to date information on the website 5--Extremely Satisfied
Ability to find and locate information on the website	Ability to find and locate information on the website 1--Not Satisfied	Ability to find and locate information on the website 2--Somewhat Satisfied	Ability to find and locate information on the website 3--Neutral--No real opinion or N/A	Ability to find and locate information on the website 4--Satisfied	Ability to find and locate information on the website 5--Extremely Satisfied
Quality of information on the website	Quality of information on the website 1--Not Satisfied	Quality of information on the website 2--Somewhat Satisfied	Quality of information on the website 3--Neutral--No real opinion or N/A	Quality of information on the website 4--Satisfied	Quality of information on the website 5--Extremely Satisfied
Quality of tutorials on the website	Quality of tutorials on the website 1--Not Satisfied	Quality of tutorials on the website 2--Somewhat Satisfied	Quality of tutorials on the website 3--Neutral--No real opinion or N/A	Quality of tutorials on the website 4--Satisfied	Quality of tutorials on the website 5--Extremely Satisfied
Functionality of the website (i.e., working links, etc...)	Functionality of the website (i.e., working links, etc...) 1--Not Satisfied	Functionality of the website (i.e., working links, etc...) 2--Somewhat Satisfied	Functionality of the website (i.e., working links, etc...) 3--Neutral--No real opinion or N/A	Functionality of the website (i.e., working links, etc...) 4--Satisfied	Functionality of the website (i.e., working links, etc...) 5--Extremely Satisfied
Your overall navigation experience throughout the website	Your overall navigation experience throughout the website 1--Not Satisfied	Your overall navigation experience throughout the website 2--Somewhat Satisfied	Your overall navigation experience throughout the website 3--Neutral--No real opinion or N/A	Your overall navigation experience throughout the website 4--Satisfied	Your overall navigation experience throughout the website 5--Extremely Satisfied
Attractiveness of the website	Attractiveness of the website 1--Not Satisfied	Attractiveness of the website 2--Somewhat Satisfied	Attractiveness of the website 3--Neutral--No real opinion or N/A	Attractiveness of the website 4--Satisfied	Attractiveness of the website 5--Extremely Satisfied
Volume of information on the website	Volume of information on the website 1--Not Satisfied	Volume of information on the website 2--Somewhat Satisfied	Volume of information on the website 3--Neutral--No real opinion or N/A	Volume of information on the website 4--Satisfied	Volume of information on the website 5--Extremely Satisfied
Immediate access to information you are searching for on the web	Immediate access to information you are searching for on the web 1--Not Satisfied	Immediate access to information you are searching for on the web 2--Somewhat Satisfied	Immediate access to information you are searching for on the web 3--Neutral--No real opinion or N/A	Immediate access to information you are searching for on the web 4--Satisfied	Immediate access to information you are searching for on the web 5--Extremely Satisfied
The scrolling bar announcements on the website	The scrolling bar announcements on the website 1--Not Satisfied	The scrolling bar announcements on the website 2--Somewhat Satisfied	The scrolling bar announcements on the website 3--Neutral--No real opinion or N/A	The scrolling bar announcements on the website 4--Satisfied	The scrolling bar announcements on the website 5--Extremely Satisfied
Number of clicks you have to make to get to information you are seeking	Number of clicks you have to make to get to information you are seeking 1--Not Satisfied	Number of clicks you have to make to get to information you are seeking 2--Somewhat Satisfied	Number of clicks you have to make to get to information you are seeking 3--Neutral--No real opinion or N/A	Number of clicks you have to make to get to information you are seeking 4--Satisfied	Number of clicks you have to make to get to information you are seeking 5--Extremely Satisfied
The "Contact Us" buttons throughout the web	The "Contact Us" buttons throughout the web 1--Not Satisfied	The "Contact Us" buttons throughout the web 2--Somewhat Satisfied	The "Contact Us" buttons throughout the web 3--Neutral--No real opinion or N/A	The "Contact Us" buttons throughout the web 4--Satisfied	The "Contact Us" buttons throughout the web 5--Extremely Satisfied
Our responsiveness to your questions (if you have used one of the "Contact Us" button)	Our responsiveness to your questions (if you have used one of the "Contact Us" button) 1--Not Satisfied	Our responsiveness to your questions (if you have used one of the "Contact Us" button) 2--Somewhat Satisfied	Our responsiveness to your questions (if you have used one of the "Contact Us" button) 3--Neutral--No real opinion or N/A	Our responsiveness to your questions (if you have used one of the "Contact Us" button) 4--Satisfied	Our responsiveness to your questions (if you have used one of the "Contact Us" button) 5--Extremely Satisfied
The overall engagement within the website	The overall engagement within the website 1--Not Satisfied	The overall engagement within the website 2--Somewhat Satisfied	The overall engagement within the website 3--Neutral--No real opinion or N/A	The overall engagement within the website 4--Satisfied	The overall engagement within the website 5--Extremely Satisfied
Your overall viewing experience and satisfaction rating	Your overall viewing experience and satisfaction rating 1--Not Satisfied	Your overall viewing experience and satisfaction rating 2--Somewhat Satisfied	Your overall viewing experience and satisfaction rating 3--Neutral--No real opinion or N/A	Your overall viewing experience and satisfaction rating 4--Satisfied	Your overall viewing experience and satisfaction rating 5--Extremely Satisfied

Optional: Do you have any recommendations on how we can improve our new website. Or, would you like to make some personal comments about your viewing experience.

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* 4. How likely is it that you would recommend our website to a friend, another student or colleague?

Not at all likely - 0

Somewhat likely 1

Likely-2

Very Likely-3

I already have-4

Not at all likely - 0

Somewhat likely 1

Likely-2

Very Likely-3

I already have-4

Lawson State's New Website Satisfaction Survey (for All Website Users)

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* 1. Tell us how you are connected to Lawson State?

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* 2. As with any change, it can be difficult. As a result, Lawson State created a virtual tour of its website for students and employees. Have you had a chance to view it?

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* 3. On a scale of 1-5 (with 5 being the highest), please rate your satisfaction with Lawson's new website as it relates to each statement below.

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* 4. How likely is it that you would recommend our website to a friend, another student or colleague?

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Thanks so much for participating! We truly appreciate your feedback. --Lawson State