Becker Associates - Registration Feedback

Event Registration

Question Title

* 1. Please indicate the conference(s) that you registered for.

AAO

ECOO

OAGEE

OFSHEEA

Question Title

* 2. Was this your first time registering for a conference or event using this organization's online forms?

Yes

Question Title

* 3. Were you able to complete the process in one go, or did you need to return to previous pages to make corrections?

One go

Return to previous pages

Other (please specify)

Question Title

* 4. Were all your preferred payment options available?

Yes

Payment options missing?

Question Title

* 5. Did you receive two confirmation emails within 10 minutes, one for the conference registration and one for the payment?

Yes

If not, please elaborate.

Question Title

* 6. How many times did you return to the management pages to adjust your session selections (if this was an option for this event)?

Comments

Question Title

* 7. If you had a problem, was it dealt with quickly and effectively to your satisfaction?

Yes

If not, please elaborate

Question Title

* 8. How would you rate these forms in the following areas?

	Very Poor	Below Average	Average	Above Average	Excellent
Ease	Ease Very Poor	Ease Below Average	Ease Average	Ease Above Average	Ease Excellent
Simplicity	Simplicity Very Poor	Simplicity Below Average	Simplicity Average	Simplicity Above Average	Simplicity Excellent
Clarity of options	Clarity of options Very Poor	Clarity of options Below Average	Clarity of options Average	Clarity of options Above Average	Clarity of options Excellent
Error catching	Error catching Very Poor	Error catching Below Average	Error catching Average	Error catching Above Average	Error catching Excellent
Clear alternate methods of communication	Clear alternate methods of communication Very Poor	Clear alternate methods of communication Below Average	Clear alternate methods of communication Average	Clear alternate methods of communication Above Average	Clear alternate methods of communication Excellent

Question Title

* 9. What features you would you like to see for future conference/event registration?

Calendar import

Group registration

Group discounts

SMS or email reminders

Hotel booking links

See who else is attending

Downloadable PDF receipts

Other (please specify)

Question Title

* 10. Did you know that PDF receipts are downloadable from your confirmation emails?

Yes

Question Title

* 1. Please indicate the conference(s) that you registered for.

Question Title

* 2. Was this your first time registering for a conference or event using this organization's online forms?

Question Title

* 3. Were you able to complete the process in one go, or did you need to return to previous pages to make corrections?

Question Title

* 4. Were all your preferred payment options available?

Question Title

* 5. Did you receive two confirmation emails within 10 minutes, one for the conference registration and one for the payment?

Question Title

* 6. How many times did you return to the management pages to adjust your session selections (if this was an option for this event)?

Question Title

* 7. If you had a problem, was it dealt with quickly and effectively to your satisfaction?

Question Title

* 8. How would you rate these forms in the following areas?

Question Title

* 9. What features you would you like to see for future conference/event registration?

Question Title

* 10. Did you know that PDF receipts are downloadable from your confirmation emails?

Question Title

* 11. Would you like a phone call or email to follow-up any issues? Please provide contact info.