LMCPathology ServicesClientSatisfaction Survey

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* 2. What is your clinical specialty?

Breast

Dermatology

Ear Nose and Throat

Endocrinology

Gastroenterology

Hematology/ Oncology

Obstetrics/ Gynecology

Urology

Other (please specify)

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* 3. Please rate the following categories:

	Below Average	Average	Good	Excellent	N/A
Quality/reliability of results	Quality/reliability of results Below Average	Quality/reliability of results Average	Quality/reliability of results Good	Quality/reliability of results Excellent	Quality/reliability of results N/A
Accessibility of pathologist	Accessibility of pathologist Below Average	Accessibility of pathologist Average	Accessibility of pathologist Good	Accessibility of pathologist Excellent	Accessibility of pathologist N/A
Responsiveness of pathologist	Responsiveness of pathologist Below Average	Responsiveness of pathologist Average	Responsiveness of pathologist Good	Responsiveness of pathologist Excellent	Responsiveness of pathologist N/A
Courtesy of pathologist	Courtesy of pathologist Below Average	Courtesy of pathologist Average	Courtesy of pathologist Good	Courtesy of pathologist Excellent	Courtesy of pathologist N/A
Routine turnaround times	Routine turnaround times Below Average	Routine turnaround times Average	Routine turnaround times Good	Routine turnaround times Excellent	Routine turnaround times N/A
STAT turnaround times	STAT turnaround times Below Average	STAT turnaround times Average	STAT turnaround times Good	STAT turnaround times Excellent	STAT turnaround times N/A
LMC requisition form	LMC requisition form Below Average	LMC requisition form Average	LMC requisition form Good	LMC requisition form Excellent	LMC requisition form N/A
Comprehensiveness of the final report	Comprehensiveness of the final report Below Average	Comprehensiveness of the final report Average	Comprehensiveness of the final report Good	Comprehensiveness of the final report Excellent	Comprehensiveness of the final report N/A
Mode of final report transmission and receipt	Mode of final report transmission and receipt Below Average	Mode of final report transmission and receipt Average	Mode of final report transmission and receipt Good	Mode of final report transmission and receipt Excellent	Mode of final report transmission and receipt N/A
Adequacy of educational information provided	Adequacy of educational information provided Below Average	Adequacy of educational information provided Average	Adequacy of educational information provided Good	Adequacy of educational information provided Excellent	Adequacy of educational information provided N/A
Responsiveness of patient billing staff	Responsiveness of patient billing staff Below Average	Responsiveness of patient billing staff Average	Responsiveness of patient billing staff Good	Responsiveness of patient billing staff Excellent	Responsiveness of patient billing staff N/A
Responsiveness of courier service	Responsiveness of courier service Below Average	Responsiveness of courier service Average	Responsiveness of courier service Good	Responsiveness of courier service Excellent	Responsiveness of courier service N/A
Courtesy of LMC’s staff	Courtesy of LMC’s staff Below Average	Courtesy of LMC’s staff Average	Courtesy of LMC’s staff Good	Courtesy of LMC’s staff Excellent	Courtesy of LMC’s staff N/A
Efficiency and responsiveness of the sales representative	Efficiency and responsiveness of the sales representative Below Average	Efficiency and responsiveness of the sales representative Average	Efficiency and responsiveness of the sales representative Good	Efficiency and responsiveness of the sales representative Excellent	Efficiency and responsiveness of the sales representative N/A
Overall experience with LMC Pathology Services	Overall experience with LMC Pathology Services Below Average	Overall experience with LMC Pathology Services Average	Overall experience with LMC Pathology Services Good	Overall experience with LMC Pathology Services Excellent	Overall experience with LMC Pathology Services N/A

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* 4. Please provide any additional suggestions that may improve our laboratory services:

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* 5. What do you like most about our services?

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* 6. What do you like least about our services?

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* 7. What tests are you currently sending?

Surgical Pathology

Pap Smear

HPV

Chlamydia/ Gonorrhea

BD Affirm

Molecular Testing

Bone Marrow

Flow Cytometry

Dermatology Slide Prep

Other (please specify)

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* 8. Does your office use another laboratory for your pathology services?

Yes

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* 9. If Yes was chosen- please specify:

	Lab Name	Reason
Yes	Yes Lab Name menu	Yes Reason menu

Other (please specify)

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* 10. This survey was complete by:

Physician

Nurse

Medical Assistant

Administrator

Other (please specify)

LMC
Pathology Services

Client
Satisfaction Survey

Question Title

* 1. Which of the following services do you utilize?

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* 2. What is your clinical specialty?

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* 3. Please rate the following categories:

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* 4. Please provide any additional suggestions that may improve our laboratory services:

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* 5. What do you like most about our services?

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* 6. What do you like least about our services?

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* 7. What tests are you currently sending?

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* 8. Does your office use another laboratory for your pathology services?

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* 9. If Yes was chosen- please specify:

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* 10. This survey was complete by: