Can you help improve how elected members use social media?

Social media is getting more and more important as 54 per cent of adults now use it. There are 21,000 democratically elected members across Britain and there is a thirst for knowledge on how Councillors can best use it to better serve people who live and work in their area.

To help do this, the LGA is teaming-up with partners to draw-up some guidance for elected members.

We’d be very grateful if you could spare a few minutes to tell us what you think.

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* 1. Firstly, we just need to ask your name and which council you live, work or or serve in:

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* 2. How would you describe yourself?

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* 3. Thinking about the authority you are associated with, do you know if it is:

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* 4. Do you know if they have a policy for social media at your authority?

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* 5. Do you know how old the social media policy is?

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* 6. How important do you think having a social media policy is?

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* 7. In percentage terms, do you know roughly how many councillors where you work or serve use social media to engage with their residents?

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* 8. What social media platforms do the Councillors in your area use most to engage with residents?

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* 9. Do you expect councillors to use social media in the future more often?

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* 10. If you are a councillor, what kind of help and support would you most like to have in learning more about social media?

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* 11. A question for officers and members. Is your council using social media platforms to engage with your residents, such as twitter and facebook, for transactional purposes? That's things like paying a parking ticket, ordering a library book or booking a sports hall, maybe? If it's a 'yes' we'd love to hear examples.

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* 12. What are some of the difficulties you've faced using social media for transactional purposes. That's things like booking, paying or ordering something?

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* 13. What examples of good social media involving a councillor can you give?

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* 14. Thank you. Would you add your email if you want to be kept up to date with what we are doing?

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