Question Title * 1. Were you satisfied with the response time (the time it took from when you called Long Beach Animal Care, to when an officer showed up at your house)? Poor Fair Average Good Excellent Poor Fair Average Good Excellent Question Title * 2. What was the time it took to have an officer respond? 30 minutes or less 31-59 minutes 1-2 hours over 2 hours Question Title * 3. If your activity response time was more than 1 hour, please provide your Activity reference number (i.e. A09-123456) in the box below so that we may research for quality control purposes. Question Title * 4. How would you rate the officer’s overall: Poor Fair Average Good Excellent Professionalism Professionalism Poor Professionalism Fair Professionalism Average Professionalism Good Professionalism Excellent Helpfulness Helpfulness Poor Helpfulness Fair Helpfulness Average Helpfulness Good Helpfulness Excellent Courtesy Courtesy Poor Courtesy Fair Courtesy Average Courtesy Good Courtesy Excellent Competency Competency Poor Competency Fair Competency Average Competency Good Competency Excellent Overal Service Overal Service Poor Overal Service Fair Overal Service Average Overal Service Good Overal Service Excellent Question Title * 5. How did you hear about Long Beach Animal Care Services? TV Radio Newspaper City's Website Petfinder.com Newsletter Community Event Other (please specify) Question Title * 6. Please add any other comments or suggestions that you feel would be helpful to us in evaluating our programs and services to the community: Done
