Exit this survey Enrollment survey 20% of survey complete. Question Title * 1. The following questions are about your experience while visiting the enrollment department. Unsatisfied Satisfied Highly Satisfied N/A Quality of customer service provided Quality of customer service provided Unsatisfied Quality of customer service provided Satisfied Quality of customer service provided Highly Satisfied Quality of customer service provided N/A Amount of time it took to be greeted by a staff person Amount of time it took to be greeted by a staff person Unsatisfied Amount of time it took to be greeted by a staff person Satisfied Amount of time it took to be greeted by a staff person Highly Satisfied Amount of time it took to be greeted by a staff person N/A Play area equipped with toys and books that could keep my child busy while completing paperwork Play area equipped with toys and books that could keep my child busy while completing paperwork Unsatisfied Play area equipped with toys and books that could keep my child busy while completing paperwork Satisfied Play area equipped with toys and books that could keep my child busy while completing paperwork Highly Satisfied Play area equipped with toys and books that could keep my child busy while completing paperwork N/A Question Title * 2. Please choose the name of the enrollment staff person that assisted you. Enrollment staff Ericka Delamora Charmaine Lloyd-Skinner Vanessa Aragon Gayla Limiac Tanya Ramirez Nancy Ortega Gene Chavez Donna Garcia Enrollment staff menu Question Title * 3. Did enrollment staff talk with you about the importance of family engagement and the importance of reading with your child, including CPCD's expectation of reading to your child everyday? Yes No Question Title * 4. Did enrollment staff talk with you about the importance of attendance and CPCD's expectation of having your child attend class on-time, everyday? Yes No Question Title * 5. Did enrollment staff talk about the importance of family engagement and CPCD's expectation of participating in scheduled home visits and parent teacher conferences? Yes No Question Title * 6. Did enrollment staff share with you the different ways you can connect with your child's education as well as connecting with CPCD- such as using the CPCD website and Facebook page as well as using the GOLD Parent Portal which gives you information about your child's progress? Yes No Question Title * 7. Do you have access to the internet so that you could visit the CPCD website, receive email or review Facebook posts? Yes No Question Title * 8. If you are a Facebook user, how often do you view your Facebook page? Daily Weekly Monthly I am not a Facebook user Question Title * 9. Did you visit our “CPCD Parents” Facebook page while at our office today and “Like” it prior to leaving, so you could get our postings and updates? Yes No Question Title * 10. Do you have a library card for yourself and/or your children? Yes No Question Title * 11. How did you hear about CPCD/Head Start? Recruitment flyer Advertisement Someone told me about CPCD Already have a child enrolled in the program Next
