2014
Leadership Survey: The State of SAP

2014 Leadership Survey: The State of SAP

Thank you for taking the 2014 Leadership Survey: The State of SAP. American Digital appreciates you taking time to add your executive perspective to this SAP trends and innovation survey.

As a participant, you will receive a complimentary copy of our research findings. We invite you to answer as many questions as possible but also encourage you to leave a question blank if it requests information you do not wish to disclose.

If you have any questions on how to complete this survey, please contact Norbert R. Wojcik at American Digital: norbertw@americandigital.com.

Confidentiality Statement: The confidentiality of the information you provide is of paramount importance to us. The information you disclose will be used solely for the purposes of this survey. Data will be used and analyzed on an aggregated basis only and no individual responses will be published.

Question Title

* 1. How important is SAP in supporting your organization as it develops?

Critically important to our current and future plans

Important to our current plans, but not necessarily to future plans

SAP plays a role in our current plans, but no part in future plans

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* 2. Is your SAP support outsourced?

Yes

Don't Know

If yes, how could your SAP outsourced provider improve their service quality?

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* 3. If yes, what type of outsourced support are you receiving?

Functional/Application

Infrastructure/Platform as a Service (IaaS/PaaS)

Basis (OS/Database)

Other (please specify)

Question Title

* 4. If not outsourced today, do you think your organization will be outsourcing managed services to a third party within two years’ time?

No, SAP support will be provided internally

Yes, some of our SAP environment will be managed by a 3rd party

Yes, all of our SAP environment will be managed by a 3rd party

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* 5. If some of your SAP support is managed in-house, how could your SAP Basis team improve the support quality for the organization?

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* 6. Does your company use Managed Services that are not specific to SAP?

Yes

Don't Know

If Yes, please specify

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* 7. Based on your company’s current business strategy, what do you think will be the most significant change in your industry in the near future that might impact your SAP environment?

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* 8. Please select your current data center strategy – choose all options that apply to your environment.

We maintain all of our own data center(s)

Our data center(s) are completely out-sourced (third party hosting, leased facility – cage or rack)

We have a combination of our own data centers and outsourced data centers

The majority of our data center(s) environment is in the cloud

We have migrated some of our data center to the cloud

Other (please specify)

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* 9. Which of the latest SAP offerings is your organization considering? You may choose more than one.

Managed Cloud as a Services

SAP HANA for Business Suite

SAP HANA for Analytics

SAP Mobile Solutions

Other (please specify)

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* 10. What other business critical applications are you running?

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* 11. How many end users are supported by SAP?

100-500

501-1000

1000+