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* 1. The Paramedics responded to my call in a prompt manner.

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* 2. The Paramedic personnel were courteous and respectful.

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* 3. The Paramedics explained the medical treatment and procedures to me.

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* 4. The Paramedics answered the questions and concern I had.

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* 5. The Paramedics showed concern for the comfort and the well-being of the patient and family.

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* 6. The Quality of Service the Paramedics provided exceeded my expections.

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* 7. The ambulance was neat and clean.

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* 8. I was satisfied with the medical treatment I received.

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