This survey is intended to provide information on which training and presentation areas have the most interest across the broad range of transportation service providers in Washington. Please consider the following possibilities and indicate your level of interest. There are also opportunities to provide suggestions.

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* 1. Please indicate your level of interest in learning more about:

  Very Interested Interested Slightly Interested Not Interested
Washington Department of Transportation
Heath Care Authority – Non-Emergency Medical Transportation
Transits – Fixed Route and ADA Services
Area Agencies on Aging
Regional/Metropolitan Transportation Planning Organizations
Washington State Transit Training Coalition
Washington State Transit Association Committees
Others: Please List

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* 2. Please indicate your level of interest in the following potential CTANW Membership Meeting presentation topics:

  Very Interested Interested Slightly Interested Not Interested
Federal - Information and Issues
State - What to expect from the current Legislative Session
State - Strategies for communicating with your Legislators

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* 3. Please indicate your level of interest in Individual Mobility Options training:

  Very Interested Interested Slightly Interested Not Interested
Rideshare
Transit Services
Bus Buddy Programs
Travel Ambassador Programs
Find A Ride
Special Needs - Transportation's role in livable communities
Travel Training
Unique Volunteer Programs
Developing and Reporting Mobility Management Project Outcomes

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* 4. Please indicate your level of interest in Partnerships That Work training:

  Very Interested Interested Slightly Interested Not Interested
Making local coalitions work
Collaborations that support Special Needs Transportation
Public/Public
Private/Non-Profit
Non-Profit/Community
Public/Non-Profit
Public/For-Profit
Non-Profit/For-Profit

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* 5. Please indicate your level of interest in Employee Management training:

  Very Interested Interested Slightly Interested Not Interested
Attracting, encouraging, & retaining employees
Work/Life balance
Anger in the workplace
What's your color (personality)
Retaining employees

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* 6. Please indicate your level of interest in Technology in Service training and/or presentations:

  Very Interested Interested Slightly Interested Not Interested
The Web to Enhance Customer Service
Social Media
Technology (scheduling, maintenance, security, etc.)
Mobile/Smartphone Apps (i.e. One Bus Away)

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* 7. Please indicate your level of interest in Transportation training:

  Very Interested Interested Slightly Interested Not Interested
Recruiting and training drivers
Developing Volunteer Driver Programs
Becoming a Special Needs Contracted Transportation Provider

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* 8. Please indicate your level of interest in Operations training:

  Very Interested Interested Slightly Interested Not Interested
Fleet Management (procurement/maintenance)
Electric vehicles
Alternative fuel
Safety
Risk Management
ISO 14001 Certification
Camera Systems

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* 9. Please indicate your level of interest in Planning training:

  Very Interested Interested Slightly Interested Not Interested
Strategic Planning
Working with Boards
Process Improvement Tools
Outputs versus Outcomes
Grants Writing/Fund Development
Identifying & Developing Shared Values
Crisis Communications
Community involvement
Marketing your Program

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* 10. Please indicate your level of interest in Contract training:

  Very Interested Interested Slightly Interested Not Interested
When & what to contract for
Developing contract language
Managing subcontracts
Responding to an RFP

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* 11. Please indicate your interest in Finance training:

  Very Interested Interested Slightly Interested Not Interested
Cost Management
Cost allocation
Program statistics
Budgeting
Small business funding and procurement
Improving relationships and efficiencies with local financial institutions

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* 12. Please indicate your interest in Survey training:

  Very Interested Interested Slightly Interested Not Interested
Developing Surveys that Entice Response
Effective Survey Delivery Methods
Analyzing Survey Data
Communicating Results
Implementing Actions Based on Survey Data

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* 13. Please indicate your interest in Veterans Transportation training:

  Very Interested Interested Slightly Interested Not Interested
Identifying Transportation Needs
Developing Partnerships with the Veterans Administration and Veteran Service Providers
Developing and Enhancing Transportation Services for Veterans

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* 14. Please indicate your interest in Rural Transportation issues and topics:

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* 15. Please indicate your interest in the following training delivery types:

  Very Interested Interested Slightly Interested Not Interested
Face to face
Facilitated discussion groups
Online such as webinars
Streaming video or DVD
Teleconference
Text based (manuals, books, etc.)

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* 16. Please indicate how much time you think is most productive for training sessions:

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