Access and use of Data in Recon & Reporting and during Travel Data in the recon and reporting process Question Title * 1. What is your company's total annual travel spend? (That you have responsibility over) < R 500 000.00 R 5 00 000.00 - R 1 M R 1 M - R 5 M R 5 m - R 10 M R 10 M - R 25 M R 25 M - R 50 M R 50 M - R 100 M R 100 M - R 250 M R 250 M - R 500 M R 500 M + I don't know Question Title * 2. How many people within your organisation (internally) are involved in data sourcing, collection, reconciliation and reporting? 1 - 3 4 - 6 7 - 10 11 - 15 15 - 20 20+ I don't know Question Title * 3. What is your key reason for data usage? Please rate items below with regards to level of importance. Most important Very important Important Least important I don't know Streamlining the claims process Streamlining the claims process Most important Streamlining the claims process Very important Streamlining the claims process Important Streamlining the claims process Least important Streamlining the claims process I don't know Understanding travel patterns Understanding travel patterns Most important Understanding travel patterns Very important Understanding travel patterns Important Understanding travel patterns Least important Understanding travel patterns I don't know Tracking travel spend Tracking travel spend Most important Tracking travel spend Very important Tracking travel spend Important Tracking travel spend Least important Tracking travel spend I don't know Negotiating with suppliers Negotiating with suppliers Most important Negotiating with suppliers Very important Negotiating with suppliers Important Negotiating with suppliers Least important Negotiating with suppliers I don't know Other (please specify) Question Title * 4. How would you rate the ease of your current data reconciliation process? Our data recon process runs like a smooth machine! No complaints! We are very organised with our data recon but there is some room for improvement We do a fairly good job but we need to be streamlining things further We struggle quite a bit - the process is still not what we want it to be Our process is not up to scratch at all and we have a long way to go What a nightmare! Data is still one of our biggest challenges and we don't know how to fix it Question Title * 5. On average, how would you rate the below role-players in their ability to assist you in the effective sourcing, reconciliation and use of data? Excellent Very good Good OK Below Average Not great Bad Exceptionally poor Don't know Travel Agent/TMC's Travel Agent/TMC's Excellent Travel Agent/TMC's Very good Travel Agent/TMC's Good Travel Agent/TMC's OK Travel Agent/TMC's Below Average Travel Agent/TMC's Not great Travel Agent/TMC's Bad Travel Agent/TMC's Exceptionally poor Travel Agent/TMC's Don't know Card Payment providers Card Payment providers Excellent Card Payment providers Very good Card Payment providers Good Card Payment providers OK Card Payment providers Below Average Card Payment providers Not great Card Payment providers Bad Card Payment providers Exceptionally poor Card Payment providers Don't know Hotels Hotels Excellent Hotels Very good Hotels Good Hotels OK Hotels Below Average Hotels Not great Hotels Bad Hotels Exceptionally poor Hotels Don't know Airlines Airlines Excellent Airlines Very good Airlines Good Airlines OK Airlines Below Average Airlines Not great Airlines Bad Airlines Exceptionally poor Airlines Don't know Car rental Car rental Excellent Car rental Very good Car rental Good Car rental OK Car rental Below Average Car rental Not great Car rental Bad Car rental Exceptionally poor Car rental Don't know Internal staff travellers Internal staff travellers Excellent Internal staff travellers Very good Internal staff travellers Good Internal staff travellers OK Internal staff travellers Below Average Internal staff travellers Not great Internal staff travellers Bad Internal staff travellers Exceptionally poor Internal staff travellers Don't know Comment Question Title * 6. Is your data process totally automated or is there still manual intervention? If so, how much? Totally automated - no manual intervention A bit of manual intervention and we are ok with this A fair amount of manual intervention - we could probably get this down a bit Quite a lot of manual intervention - which can cause us some issues Way too much manual intervention - we need to work on this Our process is totally manual but we are looking at ways to automate I don't know Comment Question Title * 7. On average, how would you rate the level of accuracy of your data? Our data is extremely accurate and we are totally happy Our data is very accurate but could use some tweaks Our data accuracy is good, but not perfect Our data accuracy is average and we struggle with this quite a bit Our data accuracy is poor and of big concern to us Data accuracy? Does that actually exist?! I don't know Comment Next
