SDCERS Website Satisfaction Survey (1) Page1 / 1 100% of survey complete. Question Title * 1. Select Your Plan Sponsor and Membership Status City Active City Retired City Deferred or Inactive Port Active Port Retired Port Deferred or Inactive Airport Active Airport Retired Airport Deferred or Inactive Question Title * 2. How often do you visit www.sdcers.org? Once a week Several times per week Once a month Several times per month This was my first time visiting the site Question Title * 3. How satisfied are you with SDCERS' new website? Extremely satisfied Very satisfied Moderately satisfied Slightly satisfied Not satisfied If applicable, please comment. Question Title * 4. How easy was it to navigate the website and find the information you were looking for? Extremely easy Very easy Moderately easy Slightly easy Not easy If applicable, please comment. Question Title * 5. Please rate the usefulness of the following website features. Very Useful Useful Satisfactory Not Useful Social media platforms – Facebook, Linkedin, Twitter Social media platforms – Facebook, Linkedin, Twitter Very Useful Social media platforms – Facebook, Linkedin, Twitter Useful Social media platforms – Facebook, Linkedin, Twitter Satisfactory Social media platforms – Facebook, Linkedin, Twitter Not Useful Interactive calendar Interactive calendar Very Useful Interactive calendar Useful Interactive calendar Satisfactory Interactive calendar Not Useful SDCERS’ Member Portal SDCERS’ Member Portal Very Useful SDCERS’ Member Portal Useful SDCERS’ Member Portal Satisfactory SDCERS’ Member Portal Not Useful E-notifications (email alerts) E-notifications (email alerts) Very Useful E-notifications (email alerts) Useful E-notifications (email alerts) Satisfactory E-notifications (email alerts) Not Useful News and Events Center News and Events Center Very Useful News and Events Center Useful News and Events Center Satisfactory News and Events Center Not Useful Contact Us page Contact Us page Very Useful Contact Us page Useful Contact Us page Satisfactory Contact Us page Not Useful Question Title * 6. Please rate the usefulness of the following regarding the site’s layout and design. Very Useful Useful Satisfactory Not Useful Quality of content Quality of content Very Useful Quality of content Useful Quality of content Satisfactory Quality of content Not Useful Accuracy of information Accuracy of information Very Useful Accuracy of information Useful Accuracy of information Satisfactory Accuracy of information Not Useful Quantity of content Quantity of content Very Useful Quantity of content Useful Quantity of content Satisfactory Quantity of content Not Useful Ease of finding information Ease of finding information Very Useful Ease of finding information Useful Ease of finding information Satisfactory Ease of finding information Not Useful Question Title * 7. How likely are you to refer www.sdcers.org to other SDCERS members? Very Likely Likely Not Likely Question Title * 8. Are you a registered user on SDCERS' new Member Portal? Yes No If a registered user, please comment about your experience and level of satisfaction. Question Title * 9. What other features, if any, would you like to see added to the SDCERS website? Please name them below. Question Title * 10. Beyond www.sdcers.org, do you have any other feedback about the services you receive from SDCERS, including communications, member services or otherwise (benefits administration, publications and investments)? Done