PALCS End-of-Year Survey (2012-2013)

Dear PALCS Families,

Thank you for partnering with us this year to educate your children. We hope your experiences during the 2012-2013 school year have been positive and enriching.

To better assess how we did as a school and how we should improve next year, we have created this end-of-year survey. We want to know what YOU think of PALCS! Your input regarding your PALCS experience will greatly improve future planning and school development.

The survey should only take a few minutes. We greatly appreciate your time and input!

The PALCS Team

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* 1. Are you a PALCS parent/guardian or a student?

PALCS parents/guardian

Student

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* 2. Please enter the information indicated below. (optional)

First Name:

Last Name:

Email Address:

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* 3. How long have you been with PALCS?

Less than 6 months

6 months to less than 1 year

1 year to less than 3 years

3 years to less than 5 years

5 years or more

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* 4. How would you rate your level of satisfaction with us?

Highly satisfied

Somewhat satisfied

Neutral

Somewhat dissatisfied

Highly dissatisfied

Other (please specify)

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* 5. How would you rate us in the following areas:

	Well Below Average	Below Average	Average	Above Average	Well Above Average	N/A
Customer Service	Customer Service Well Below Average	Customer Service Below Average	Customer Service Average	Customer Service Above Average	Customer Service Well Above Average	Customer Service N/A
Professionalism	Professionalism Well Below Average	Professionalism Below Average	Professionalism Average	Professionalism Above Average	Professionalism Well Above Average	Professionalism N/A
Quality of Education	Quality of Education Well Below Average	Quality of Education Below Average	Quality of Education Average	Quality of Education Above Average	Quality of Education Well Above Average	Quality of Education N/A
Understanding of PALCS Family Needs	Understanding of PALCS Family Needs Well Below Average	Understanding of PALCS Family Needs Below Average	Understanding of PALCS Family Needs Average	Understanding of PALCS Family Needs Above Average	Understanding of PALCS Family Needs Well Above Average	Understanding of PALCS Family Needs N/A
Academic Staff (Teachers, Guidance Counselors, Academic Advisors, Special Education, etc.)	Academic Staff (Teachers, Guidance Counselors, Academic Advisors, Special Education, etc.) Well Below Average	Academic Staff (Teachers, Guidance Counselors, Academic Advisors, Special Education, etc.) Below Average	Academic Staff (Teachers, Guidance Counselors, Academic Advisors, Special Education, etc.) Average	Academic Staff (Teachers, Guidance Counselors, Academic Advisors, Special Education, etc.) Above Average	Academic Staff (Teachers, Guidance Counselors, Academic Advisors, Special Education, etc.) Well Above Average	Academic Staff (Teachers, Guidance Counselors, Academic Advisors, Special Education, etc.) N/A
Student Services Staff (Attendance, Materials, Help Desk, Receptionist, Activities, etc.)	Student Services Staff (Attendance, Materials, Help Desk, Receptionist, Activities, etc.) Well Below Average	Student Services Staff (Attendance, Materials, Help Desk, Receptionist, Activities, etc.) Below Average	Student Services Staff (Attendance, Materials, Help Desk, Receptionist, Activities, etc.) Average	Student Services Staff (Attendance, Materials, Help Desk, Receptionist, Activities, etc.) Above Average	Student Services Staff (Attendance, Materials, Help Desk, Receptionist, Activities, etc.) Well Above Average	Student Services Staff (Attendance, Materials, Help Desk, Receptionist, Activities, etc.) N/A

Other (please specify)

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* 6. How likely are you to return to PALCS for the 2013 - 2014 school year?

Very likely

Somewhat likely

Neutral

Somewhat unlikely

Very unlikely

Other (please specify)

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* 7. How likely is it that you would recommend PALCS to a friend?

Very likely

Somewhat likely

Neutral

Somewhat unlikely

Very unlikely

Other (please specify)

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* 1. Are you a PALCS parent/guardian or a student?

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* 2. Please enter the information indicated below. (optional)

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* 3. How long have you been with PALCS?

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* 4. How would you rate your level of satisfaction with us?

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* 5. How would you rate us in the following areas:

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* 6. How likely are you to return to PALCS for the 2013 - 2014 school year?

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* 7. How likely is it that you would recommend PALCS to a friend?

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* 8. Do you have any suggestions for PALCS?