Expressing Emotion and Disagreement at Work

Dear Participant,

I am a graduate student in the Communication Studies program at Arizona State University under the direction of Dr. Jeffrey W. Kassing. My research focuses on how employees express disagreement in the workplace when they feel they have been treated unfairly. I am particularly interested in which types of emotions were felt and the response that followed when people felt the need to say something.

I am inviting your participation, which will involve completing a survey questionnaire that should take about 15 minutes. The questionnaire linked below asks you to recall a specific time in your work experience when you felt mistreated by your organization or management and felt the need to say something about it to others. To qualify for participation in this study you need to be able to recall a time in which you: (a) felt a strong emotion because you believed you were treated unfairly and (b) felt the need to say something to someone inside or outside your place of employment.

You must also be:
• 18 years of age or older
• currently working full time (a minimum of 40 hours per week)

Your participation in this study is voluntary. You can skip questions if you wish. If you choose not to participate or to withdraw from the study at any time, there will be no penalty. There are no foreseeable risks or discomforts to your participation.

Your responses to the survey will be used to develop greater insight into how people express disagreement in relation to employee mistreatment. To ensure that your responses remain anonymous no identifying information (e.g., name, phone number, etc.) will be collected. Thus, your responses will be anonymous. The results of this study may be used in reports, presentations, or publications but your name will not be known. Results will only be shared in the aggregate form.

If you have any questions concerning the research study, please contact a member of the research team, Jessica Kamrath, at jkamrath@asu.edu or Dr. Jeffrey Kassing at jkassing@asu.edu or (602) 543-6631. If you have any questions about your rights as a subject/participant in this research, or if you feel you have been placed at risk, you can contact the Chair of the Human Subjects Institutional Review Board, through the Office of Research Integrity and Assurance, at (480) 965-6788.

Completion of the questionnaire will be considered your consent to participate.

Please click on the "next" tab to begin the survey questionnaire.





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