The Central East Local Health Integration Network (Central East LHIN) is developing its fourth Integrated Health Service Plan (IHSP), a document that sets out shared goals for the organizations and service providers who make up the local health care system including hospitals, community support service agencies, community health centres, the community care access centre, community mental health and addiction agencies and long term care homes.

As the LHIN works with its planning partners to develop IHSP 4, we also want to hear from you – patients, clients, consumers, residents and caregivers – about your experiences with the health care system, your goals for living a healthier life in your home and community and how that can be achieved.

We’ve been talking to our health service provider partners and hearing from patients and their caregivers and everyone agrees that living healthier at home means receiving the right information, the right care and the right services so that local residents only have to go to the hospital or move to a long-term care home when living in their own home is no longer the safest option or their situation requires specialized or acute care.

Your support in completing the brief survey below to help us determine where we can make the biggest difference with the next IHSP is very much appreciated.

Please know that all of your feedback will be reviewed and considered before the IHSP is submitted to the Central East LHIN Board at the end of October.

Please do not include any personal health information in any of your responses.

Q1-4: Who are you? (Please check the appropriate response)

To help us in our review of the results of this survey, please take a minute to answer the following questions to help us understand your perspective.

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* 1. As you answer this survey, how would you best describe yourself?

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* 2. What is your age category?

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* 3. Gender?

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* 4. Where do you or your family go to receive most of your health care services? (check all that apply)

Q5-8: Your health care experience?

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* 5. In general, how would you rate your health today? (Please check the appropriate response)

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* 6. If you were to set a personal goal, where would you like to rate your health three years from today? (Please check the appropriate response.)

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* 7. What do you need to know to live a healthier life at home? (Please answer in the space provided below)

Q8-14: Based on your experiences what should be done to help improve the following health care services so that you and your family could live healthier at home?

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* 8. Mental Health and Addictions Services (Please answer in the space provided below)

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* 9. Seniors Services (Please answer in the space provided below)

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* 10. Vascular Health/Chronic Disease/Diabetes Care (Please answer in the space provided below)

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* 11. Palliative and End of Life Care (Please answer in the space provided below)

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* 12. Services for Children (Please answer in the space provided below)

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* 13. Primary Care/Family Medicine (Please answer in the space provided below)

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* 14. Other? (Please answer in the space provided below)

Q15-17: Confidence in the System/Looking to the future

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* 15. On a scale of 1-5, how confident are you that you and your family can access the health care services you need at the right place, at the right time, and receive the right care? (Please check the appropriate response)

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* 16. Please use the space below if you would like add a comment to support your answer to question 15.

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* 17. What do you consider to be the most important thing to be provided or available to help you and your family live healthier at home? (Please answer in the space provided below.)

Please know that your feedback will be summarized and included as an appendix to the IHSP but we will not be publishing the names or contact information of any survey respondents.

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* 18. Contact Information - optional

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