Client Survey- The International Dispute Resolution Centre

Question Title

* 1. Please fill in the following:

Name

Firm

Date(s) at IDRC

Please complete the following, rating each from excellent to poor:

IDRC STAFF

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* 2. Welcome on arrival

Excellent

Good

Fair

Poor

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* 3. Information provided

Excellent

Good

Fair

Poor

N/A

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* 4. Friendliness and courtesy

Excellent

Good

Fair

Poor

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* 5. Responsiveness to queries/concerns

Excellent

Good

Fair

Poor

N/A

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* 6. General availability

Excellent

Good

Fair

Poor

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* 7. Appearance

Excellent

Good

Fair

Poor