How Did We Do? Question Title * 1. Were you satisfied with the quality of the merchandise you received? Yes No If No, Please indicate your dissatisfaction Question Title * 2. Were you satisfied with the quality of the decoration on your item? Yes No If No, Please indicate your dissatisfaction Question Title * 3. How responsive are our representatives to your questions? Very Responsive Responsive Not Responsive If not responsive can you indicate the area of concern? Question Title * 4. How knowledgeable was your sales representative? Extremely knowledgeable Very knowledgeable Moderately knowledgeable Slightly knowledgeable Not at all knowledgeable Question Title * 5. Did you receive your order on time? Yes No If No, were you informed of any possible delays? Question Title * 6. How would you rate your overall experience with your order from start to finish? Excellent Very Good Good Fair Poor Other (please specify) Question Title * 7. How would you rate your overall experience with PDI as a company? Excellent Very Good Good Fair Poor Other (please specify) Question Title * 8. Would you recommend PDI to a colleague? Yes No If yes, May we contact that person? Could you supply the contact information below? Question Title * 9. What is the best service or services that you like about PDI's offerings? (You may select multiple answers) Customer Support Creative Services/Graphic Design Merchandise Selection Brand and Image Management Technology Services Fulfillment/Warehousing Services Web Store Development Web Store Services Digitizing Services Embroidery Services Screen Printing Services Personal Sales Representation Creativity All Services Under 1 Roof Other (please specify) Question Title * 10. If you could offer one improvement, suggestion or comment to our services, what would it be? Done
