Guest Survey

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PLEASE READ: We now have a NEW SURVEY! Please click HERE to be redirected. Thank you!
PLEASE READ: We now have a NEW SURVEY! Please click HERE to be redirected. Thank you! Greetings from Hospitality Homes. Thank you for taking this brief survey. It should take no longer than five minutes. Your feedback is imperative in helping us provide the best service possible to our Guests. While answering any of these questions is optional, doing so will help us to improve our program, identify the population we are serving, and help us obtain information required by funders. Your answers are confidential, and will only be used to calculate statistics. Please Join Us on Facebook to share your stories and keep up to date about events in the Hospitality Homes world. To help us provide housing to those coming to Boston, please consider Making a Gift to Hospitality Homes.
1. Please let us know your information:
2. Please rate the following statements about your visit on a scale of 1 (strongly disagree) to 5 (strongly agree):
Strongly disagreeDisagreeNeutralAgreeStrongly agreeN/A
Hospitality Homes met my need for housing
I could have afforded to stay in a hotel
I would rather have stayed in a hotel
The Host's home was convenient to the hospital
The Host's home was clean and comfortable
I found the Hospitality Homes website helpful and easy to use
The application process was simple and understandable
The Hospitality Homes staff was polite and helpful
I was happy with the degree of contact I had with my Host during my stay
I was satisfied with how quickly I was placed in a Host home
I was happy with the degree of contact I had with Hospitality Homes staff during my placement process
3. Would you recommend Hospitality Homes to a friend?
4. If you would not recommend Hospitality Homes to a friend, why not?
5. Have you visited our website?
6. If you have visited our website, what suggestions do you have for improving it?
7. What was your most frequent mode of transportation from the Host home to the hospital?
8. Were you happy with this mode of transportation, or would you rather have used a different mode?
9. If you would rather have used a different mode of transportation, what would it be?
10. What changes would you make to the Hospitality Homes program?
11. Would you be interested in receiving our e-newsletter?
12. What is your ethnic heritage?
13. What is your household's annual income?
14. What is the name of your employer?
15. Would your employer consider donating to Hospitality Homes?
(We will not contact your employer without your permission)
16. Are you willing to be interviewed regarding your Hospitality Homes experience?
(If you answer yes, we will contact you as we respond to opportunities for outreach and publicity)
17. Would you be interested in receiving information on how you can help Hospitality Homes better serve your area?
18. If you have a story you would like to share, or have any other comments, please tell us here:
19. May we use your story?
Thank you for taking the time to complete this survey. Please feel free to contact us if we can be of service to you in the future.

Hospitality Homes
P.O. Box 15265, Boston, MA 02215
Phone: 888.595.4678 / Fax: 617.582.7980 / www.hosp.org
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