Active Member Self-Service Survey

 
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1. How long have you been employed by the Commonwealth?
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2. How old are you?
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3. Would you be comfortable accessing your retirement account online via a computer, tablet or smartphone?
4. Do you have concerns about accessing your retirement account online?
5. If yes, are you concerned about:
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6. Select the features you would like a member self-services program to include:
7. When I am retired, I would like to be able to change my address/contact information in this program.
8. When I am retired, I would like to be able to change my Direct Deposit bank information in this program.
9. Would you enroll in an online retirement seminar if it were offered?
10. Would you like to see prompt real-time help as a feature?
11. Do you have any additional suggestions?
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