CourTools - Access and Fairness

 100% 
1. Finding the courthouse was easy.
2. The forms I needed were clear and easy to understand.
3. I felt safe in the courthouse.
4. The court makes reasonable efforts to remove physical and language barriers to service.
5. I was able to get my court business done in a reasonable amount of time.
6. Court staff paid attention to my needs.
7. I was treated with courtesy and respect.
8. I easily found the courtroom or office I needed.
9. The court's website was useful.
10. The court's hours of operation made it easy for me to do my business.
11. The way my case was handled was fair. (Answer if you are a party to a legal matter and appeared before a judge.)
12. The way my case was handled was fair. (Answer if you recieved a citation and spoke only with a prosecutor.)
13. The judge listened to my side of the story before he or she made a decision. (Answer if you are a party to a legal matter and appeared before a judge.)
14. The judge had the information necessary to make good decisions about my case. (Answer if you are a party to a legal matter and appeared before a judge.)
15. I was treated the same as everyone else. (Answer if you are a party to a legal matter and appeared before a judge.)
16. As I left the court, I know what to do next about my case. (Answer if you are a party to a legal matter and appeared before a judge.)
17. What did you do at the court when you came? (Check all that apply.)
18. What type of case brought you to the courthouse?
19. How do you identify yourself?
20. How often are you typically in this courthouse? (Choose the closest estimate.)
21. What is your gender?
22. Please provide any additional information or comments you would like to share with us, to help us improve our service to the public and court participants.
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