Exit this survey Insurance Customer Feedback Question Title * 1. Which of the following types of insurance do you currently have? (Check all that apply) Business Property Credit Mortgage Home Casualty Life Pet Disability Automobile Long-term care Health Liability Renter's Other (please specify) Question Title * 2. Which type of insurance is most important to you? Business Credit Automobile Health Liability Disability Home Pet Mortgage Casualty Life Long-term care Property Renter's Other (please specify) Question Title * 3. How much did you spend, in U.S. dollars, last month on automobile insurance? Question Title * 4. Which sources of information do you use when choosing an insurance agent? (Check all that apply) Insurance rating agencies (e.g., A. M. Best) Family or friend recommendations Association or club recommendations Insurance brokers Internet Other (please specify) Question Title * 5. Which source of information do you find most helpful when choosing an insurance agent? Insurance rating agency (e.g., A. M. Best) Family or friend recommendation Insurance broker Association or club recommendation Internet Other (please specify) Question Title * 6. Are you satisfied, dissatisfied, or neither satisfied nor dissatisfied with your automobile insurance agent? Extremely satisfied Moderately satisfied Slightly satisfied Neither satisfied nor dissatisfied Slightly dissatisfied Moderately dissatisfied Extremely dissatisfied Question Title * 7. How likely are you to continue using our business in the future? Extremely likely Quite likely Moderately likely Slightly likely Not at all likely Question Title * 8. How likely is it that you would recommend your automobile insurance agent to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Done