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* 1. Staff member contacted:

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* 3. What was the reason for your visit?

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* 4. Was the staff member knowledgeable?

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* 5. Was the staff member professional?

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* 6. Was the staff member helpful?

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* 7. How was the responsiveness of staff in handling your inquiry?

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* 8. How was your overall experience with the Town?

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* 9. Service Delivery: Did you get what you needed?

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* 10. If the staff member provided you with outstanding customer service, please provide the details:

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* 11. Did you require some assistance with accessibility? If yes, were your needs met?

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* 12. Name

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* 13. Address

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* 14. Telephone

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* 15. Email

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