Service Satisfaction Survey
Hanover Fire-EMS mission is to provide the highest quality of care with excellent customer service in your time of need. We strive to constantly improve. Please take a moment to let us know how we are doing. Thank you!
. Please select the grade you would give our service based on your experience.
Speed of our response
Please select the grade you would give our service based on your experience. Speed of our response Excellent
Speed of our response Very Good
Speed of our response Good
Speed of our response Fair
Speed of our response Needs Improvement
Quality of our service
Quality of our service Excellent
Quality of our service Very Good
Quality of our service Good
Quality of our service Fair
Quality of our service Needs Improvement
Professionalism of our personnel
Professionalism of our personnel Excellent
Professionalism of our personnel Very Good
Professionalism of our personnel Good
Professionalism of our personnel Fair
Professionalism of our personnel Needs Improvement
Appearance of our personnel
Appearance of our personnel Excellent
Appearance of our personnel Very Good
Appearance of our personnel Good
Appearance of our personnel Fair
Appearance of our personnel Needs Improvement
Attitude of our personnel
Attitude of our personnel Excellent
Attitude of our personnel Very Good
Attitude of our personnel Good
Attitude of our personnel Fair
Attitude of our personnel Needs Improvement
Overall impression Excellent
Overall impression Very Good
Overall impression Good
Overall impression Fair
Overall impression Needs Improvement
Level of satisfaction
Level of satisfaction Excellent
Level of satisfaction Very Good
Level of satisfaction Good
Level of satisfaction Fair
Level of satisfaction Needs Improvement
. Please use the box below to provide comments on our department, personnel, or service.
Please use the box below to provide comments on our department, personnel, or service.
. May we contact you regarding your survey responses?
May we contact you regarding your survey responses?
. If you answered "Yes" to the question above, please provide your contact information.
YOUR CONTACT INFORMATION IS NOT REQUIRED TO COMPLETE THIS SURVEY.
Provide contact information ONLY if you wish to be contacted about this survey. Your contact information will not be used for any purpose other than to discuss this survey with you.
If you answered "Yes" to the question above, please provide your contact information. YOUR CONTACT INFORMATION IS NOT REQUIRED TO COMPLETE THIS SURVEY. Provide contact information ONLY if you wish to be contacted about this survey. Your contact information will not be used for any purpose other than to discuss this survey with you.
-- select state --
AS American Samoa
DC District of Columbia
FM Federated States of Micronesia
MH Marshall Islands
NH New Hampshire
NJ New Jersey
NM New Mexico
NY New York
NC North Carolina
ND North Dakota
MP Northern Mariana Islands
PR Puerto Rico
RI Rhode Island
SC South Carolina
SD South Dakota
VI Virgin Islands
WV West Virginia
If you desire to provide more information or have questions, please contact Hanover Fire-EMS at:
Chief Jethro Piland
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