Exit this survey South San Francisco Department of Parks and Recreation - Customer Satisfaction Survey Question Title * 1. The reason I contacted the Department of Parks and Recreation was to obtain information regarding: Aquatics Child Care Classes Rentals Senior Services Special Programs Sports Other Question Title * 2. If you selected "other" as a response for Question 1, please explain the nature of your inquiry to our Department in the space provided. Question Title * 3. I am a: Resident of South San Francisco Non-resident of South San Francisco Question Title * 4. On a scale from 1-10, with 1 being poor and and 10 being outstanding, please rate the administrative staff of the Parks and Recreation Department in the following categories: 1 2 3 4 5 6 7 8 9 10 Knowledge and Professionalism Knowledge and Professionalism 1 Knowledge and Professionalism 2 Knowledge and Professionalism 3 Knowledge and Professionalism 4 Knowledge and Professionalism 5 Knowledge and Professionalism 6 Knowledge and Professionalism 7 Knowledge and Professionalism 8 Knowledge and Professionalism 9 Knowledge and Professionalism 10 Courtesy and Friendliness Courtesy and Friendliness 1 Courtesy and Friendliness 2 Courtesy and Friendliness 3 Courtesy and Friendliness 4 Courtesy and Friendliness 5 Courtesy and Friendliness 6 Courtesy and Friendliness 7 Courtesy and Friendliness 8 Courtesy and Friendliness 9 Courtesy and Friendliness 10 Responsiveness and Timeliness Responsiveness and Timeliness 1 Responsiveness and Timeliness 2 Responsiveness and Timeliness 3 Responsiveness and Timeliness 4 Responsiveness and Timeliness 5 Responsiveness and Timeliness 6 Responsiveness and Timeliness 7 Responsiveness and Timeliness 8 Responsiveness and Timeliness 9 Responsiveness and Timeliness 10 Question Title * 5. On a scale from 1-10, with 1 being very dissatisfied and 10 being very satisfied, how satisfied are you overall with our service? 1 2 3 4 5 6 7 8 9 10 Service Satisfaction Service Satisfaction 1 Service Satisfaction 2 Service Satisfaction 3 Service Satisfaction 4 Service Satisfaction 5 Service Satisfaction 6 Service Satisfaction 7 Service Satisfaction 8 Service Satisfaction 9 Service Satisfaction 10 Question Title * 6. Please provide any additional information, suggestions or comments, regarding our programs and services. Question Title * 7. If you are not satisfied with the service provided and wish to discuss your concerns, please provide your name and telephone number. A City of South San Francisco representative will contact you within one week. Done