Online medical advice Question Title * 1. This questionnaire is about using paid online & telephone medical advice lines that use qualified UK doctors, so you get expert advice, immediately. (This survey is the unpaid bit, we'll be arranging paid groups soon, leave your details at the end.)If you have a minor medical condition or concern would you consider using such a service? (On all questions click as many boxes as you like.) Yes if I get expert advice now. No, I'd rather visit my GP first, even if it means a wait. No. I prefer walk in clinics. No, I prefer to go on the web and self diagnose. No, I'd go to a chemist for advice. I do nothing and let nature run it's course. Other responses Question Title * 2. When you discover a minor medical problem (rash, bump, pain, feeling unwell, giddy, etc) how do you react? I remain calm and pragmatic. I panic. My partner panics. I seek medical advice quickly as I can't afford to be ill. I ignore it at first, it'll probably go away and only seek advice if it doesn't. Other reactions Question Title * 3. What might make you use a paid online/telephone medical advice line? (Note: all doctors are UK qualified.) I am very busy, with commitments, I don't have time to wait around surgeries. I like to manage my life and health. I like to seek advices soon as possible. I feel like I am a nuisance going to the GP, it's probably nothing. This feels less intimidating. Using a paid service means I get WHAT I want WHEN I want. Expert advice NOW. Being able to talk to a doctor immediately means less anxiety for me and my family. My partner is reluctant to see a GP, this way I know at least I'll feel better. Would be great for my staff, means less time off work. Other reactions Question Title * 4. With a growing number of alternative paid services, what factors do you think are important in selecting an on-line/telephone medical advice service? (Click as many boxes as you want.) Trust. I need to trust the people I am getting advice from. Real qualified doctors. Cost. I can afford to pay for advice easily so I need to know it delivers value. Time. I am busy/time poor and need to be able to get advice when I want it. Confidentiality. I need to know that it's totally confidential. Reducing anxiety. The first signs of illness are worrying, so being able to access immediate advice makes me feel better already. Other reasons Question Title * 5. Informing people of a new medical advice line is not easy. As this is essentially 'not for profit' it has a limited budget. What channels are best to use to inform you? TV. Posters. Ads in tube trains. Press adverts. Radio. Articles in press, on radio and TV. Social media - Facebook, Twitter. eMail. Direct mail, doordrops. Leaflets in doctor's surgeries. Word of mouth - advice from a friend. Other thoughts Question Title * 6. About you. Male Female Under 24 25-35 36-45 46-55 56+ If you'd like to be part of a paid research group please leave your email here. THANK YOU. Done