UBC Birdcoop Fall Evaluation Question Title * 1. How long have you been a member at the Birdcoop Fitness Centre? Under 1 year 1 - 3 years 3 - 5 years 5+ years Question Title * 2. How often do you use the Birdcoop? 0 - 1 times per week 2 - 3 times per week 4 - 5 times per week More than 6 times per week Question Title * 3. Which of the following best describes the type of workout you usually choose at the Birdcoop (please check all that apply): Cardio Free Weights Weight Machines Group Classes (Cycle Fit, Be Fit, Bootcamps) Climbing Cave Stretching Personal Training Other (please specify) Question Title * 4. Which of the following describes your experience with communication from the Birdcoop? Program or schedule changes are communicated to me in a timely manner and my general inquiries are responded to within two business days. Program or schedule changes are communicated to me in a timely manner but my general inquiries are not responded to within two business days. Program or schedule changes are not communicated to me in a timely manner but by general inquiries are responded to within two business days Program or schedule changes are not communicated to me in a timely manner and my general inquiries are not responded to within two business days Not Applicable Comments Question Title * 5. Which of the following best describes the Birdcoop Staff program knowledge? Staff are able to answer all questions and have the most up to date information Staff are able to answer most questions or are able to redirect me to someone who knows the answer Staff are unable to answer most questions but are still able to redirect me to someone who knows the answer Staff are unable to answer most questions and are unable to redirect me to someone that knows the answer Not applicable Comments Question Title * 6. Which of the following best describes the efficiency at the Birdcoop? I was able to start the sign in process within 5 minutes of arrival and I was able to start my activity on time. I was able to start the sign in process within 5 minutes of arrival but I was not able to start my activity on time. I was not able to start the sign in process within 5 minutes of arrival but I was able to start in my activity on time. I was not able to start the sign in process within 5 minutes of arrival and my activity did not start on time. Not applicable Comments Question Title * 7. Which of the following best describes your experience with Birdcoop Staff? Staff are easy to identify and are always accessible Staff are easy to identify but not always accessible Staff are difficult to identify but are accessible Staff are not easy to identify and not always accessible Not Applicable Comments Question Title * 8. Which of the following best describes the environment at the Birdcoop? I am greeted when I arrive and any issues and concerns that I have are addressed by the staff I am greeted when I arrive and any issues and concerns that I have are directed to the appropriate supervisor I am not greeted when I arrive but staff are able to address any issues and concerns that I have I am not greeted when I arrive and any issues and concerns that I have are not addressed or passed on to the supervisor Not Applicable Comments Question Title * 9. Which of the following describes the equipment available at the Birdcoop? The facility offers a good variety and quality of equipment. The facility offers a good variety of equipment but the quality could be improved. The facility offers very little variety in equipment but the quality is good. The facility offers very little variety in equipment and the quality is poor. Not Applicable Other (please specify) Question Title * 10. Which of the following best describes the cleanliness of the following areas inside the Birdcoop? This area is always clean This area is clean most of the time This area is not always clean This area is never clean I do not use this space Cardio machines Cardio machines This area is always clean Cardio machines This area is clean most of the time Cardio machines This area is not always clean Cardio machines This area is never clean Cardio machines I do not use this space Weight machines Weight machines This area is always clean Weight machines This area is clean most of the time Weight machines This area is not always clean Weight machines This area is never clean Weight machines I do not use this space Free weights Free weights This area is always clean Free weights This area is clean most of the time Free weights This area is not always clean Free weights This area is never clean Free weights I do not use this space Stretching area Stretching area This area is always clean Stretching area This area is clean most of the time Stretching area This area is not always clean Stretching area This area is never clean Stretching area I do not use this space Comments: Question Title * 11. Which of the following best describes the cleanliness of the following areas inside the Student Recreation Centre: This area is always clean This area is clean most of the time This area is not always clean This area is never clean I do not use this space Shower area Shower area This area is always clean Shower area This area is clean most of the time Shower area This area is not always clean Shower area This area is never clean Shower area I do not use this space Locker area Locker area This area is always clean Locker area This area is clean most of the time Locker area This area is not always clean Locker area This area is never clean Locker area I do not use this space Restroom Restroom This area is always clean Restroom This area is clean most of the time Restroom This area is not always clean Restroom This area is never clean Restroom I do not use this space Studio Studio This area is always clean Studio This area is clean most of the time Studio This area is not always clean Studio This area is never clean Studio I do not use this space Dojo Dojo This area is always clean Dojo This area is clean most of the time Dojo This area is not always clean Dojo This area is never clean Dojo I do not use this space Comments: Question Title * 12. Do you have any suggestions on how we can improve or alter the Birdcoop? Question Title * 13. Would you become a member or participate in a program at the Birdcoop again next year? Yes No Other (please specify) Done