To help individuals find rides, the Greater Franklin County Regional Coordinating Council is compiling an inventory of transportation services available in the region. If your organization provides or contracts for transportation, please fill out this survey so we can help spread the word about your service and refer individuals who qualify.

The survey should take about 10 minutes to fill out. For a shorter version, fill out Questions 1 through 7 only. Then scroll to the bottom and hit "Done."

Recently, FRTA has been conducting outreach to get feedback on its bus routes. This survey is designed to complement that work by seeking out information on other transportation services operating in the region, such as transportation services for seniors, people with disabilities, veterans, or lower-income commuters.

Even if your organization only provides transportation to your consumers, we hope you will fill out this survey so that we can develop a comprehensive inventory for the region.

Question Title

* 1. What is the name of your transportation service?

Question Title

* 2. Who is the primary contact?

Question Title

* 3. Please describe the transportation service that you provide:

Question Title

* 4. Customer service phone number:

Question Title

* 5. Website:

Question Title

* 6. Please describe the area in which your transportation service is available. What towns can trips originate in? What destinations do you serve?

Question Title

* 7. Is your organization based in Franklin County?

Question Title

* 8. Do you operate the transportation service yourself or contract out and pay for a transportation company to transport your consumers?

Question Title

* 9. Who is eligible for your service? Please check all that apply:

Question Title

* 10. What type of trips do you offer? Please check all that apply:

Question Title

* 11. What days of the week does your service operate? Check all that apply:

Question Title

* 12. For each day that your service operates, please note the hours of operation. What time does the service begin running, and what time does it end?

Question Title

* 13. Can your service accommodate people riding in wheelchairs?

Question Title

* 14. What is your policy regarding trip reservations?

Question Title

* 15. What is your cancellation policy?

Question Title

* 16. What is the process for determining eligibility? Check all that apply:

Question Title

* 17. Cost for passengers:

Question Title

* 18. What type(s) of transportation do you provide? Please check all that apply:

Question Title

* 19. Do you provide services in any languages other than English?

Question Title

* 20. What types of vehicles do you use?

  Do you use this type of vehicle? Does this vehicle type include a lift or ramp? Does this type of vehicle accommodate riders riding in wheelchairs?
Bus
Taxi
Private vehicle
Van
Minibus
Sedan
Commuter Shuttle
Limo/Livery Car
Motor Coach
Airport Shuttle

Question Title

* 21. What is the capacity of your vehicles? How many riders can each accommodate?

Question Title

* 22. Coordinating with other organizations can be a way to increase mobility or reduce costs. Do you currently partner with other organizations on transportation?

  We currently do this I am interested in learning more Not interested at this time
I rent out my vehicles to other organizations when my organization is not using them
I rent vehicles from other organizations to increase my capacity or as backups
I use my vehicles to transport consumers outside of my core constituency when I have extra space
I have an MOU with another organization so that our consumers/riders can ride together on the same vehicle
I share driver training with another organization
I share dispatching software with another organization
I purchase fuel or vehicles in a cooperative with other organizations

Question Title

* 23. Please indicate which type of organization you are:

Question Title

* 24. How is your service funded? Check all that apply:

Question Title

* 25. What is the address where your service is based?

Question Title

* 26. Please add any additional comments about your service here:

Question Title

* 27. The Greater Franklin County Regional Coordinating Council is a group of stakeholders who work together to increase mobility for seniors, people with disabilities, low-income commuters, veterans, and anyone who lacks access to transportation in the region. If you would be interested in learning more or joining this group, please share your contact information:

T