Brownsburg Parks Shelter Rental Question Title * 1. Which shelter did you reserve? Arbuckle Acres 2 Arbuckle Acres Pavilion Arbuckle Acres 4 Arbuckle Acres 5 Arbuckle Acres 6 Arbuckle Acres 7 Arbuckle Acres 8 Williams Park 1 Williams Park 2 Williams Park 3 Williams Park 4 Williams Park 5 Williams Park 6 Question Title * 2. Was the reservation process easy and convenient? Yes Somewhat No Question Title * 3. Was the shelter reserved online? Yes No If yes, can you briefly describe your online experience? Question Title * 4. Overall. how was your experience in making the reservation for the facility? Very Satisfied Satisfied Unstatisfied Other (please specify) Question Title * 5. Overall, the condition of the shelter met my expectations? Disagree Somewhat Agree Agree Other (please specify) Question Title * 6. Please rate the picnic shelter(s) Poor 2 3 4 Average 6 7 8 9 Excellent Overall Cleanliness Overall Cleanliness Poor Overall Cleanliness 2 Overall Cleanliness 3 Overall Cleanliness 4 Overall Cleanliness Average Overall Cleanliness 6 Overall Cleanliness 7 Overall Cleanliness 8 Overall Cleanliness 9 Overall Cleanliness Excellent Parking Parking Poor Parking 2 Parking 3 Parking 4 Parking Average Parking 6 Parking 7 Parking 8 Parking 9 Parking Excellent Cost of Facility Cost of Facility Poor Cost of Facility 2 Cost of Facility 3 Cost of Facility 4 Cost of Facility Average Cost of Facility 6 Cost of Facility 7 Cost of Facility 8 Cost of Facility 9 Cost of Facility Excellent Shelter Location Shelter Location Poor Shelter Location 2 Shelter Location 3 Shelter Location 4 Shelter Location Average Shelter Location 6 Shelter Location 7 Shelter Location 8 Shelter Location 9 Shelter Location Excellent Accessibility Accessibility Poor Accessibility 2 Accessibility 3 Accessibility 4 Accessibility Average Accessibility 6 Accessibility 7 Accessibility 8 Accessibility 9 Accessibility Excellent Overall Amenities Overall Amenities Poor Overall Amenities 2 Overall Amenities 3 Overall Amenities 4 Overall Amenities Average Overall Amenities 6 Overall Amenities 7 Overall Amenities 8 Overall Amenities 9 Overall Amenities Excellent Please Explain Question Title * 7. Please rate the overall cleanliness of the restrooms(s) Poor 2 3 4 Average 6 7 8 9 Excellent N/A Poor 2 3 4 Average 6 7 8 9 Excellent N/A Please Explain Question Title * 8. What did you enjoy or value the most about the picnic shelter(s)? Question Title * 9. Do you have any suggestions for improving the picnic shelter(s)? Question Title * 10. Will you book a picnic shelter again in the future? Yes No Maybe Question Title * 11. Please add any further comments about the shelter(s) or ideas for future picnic shelter(s)? Question Title * 12. Did you book your shelter on our web page? Yes No Question Title * 13. If you booked a shelter(s) on our web page please rate your experience. Poor 2 3 4 Average 6 7 8 9 Excellent Information availability Information availability Poor Information availability 2 Information availability 3 Information availability 4 Information availability Average Information availability 6 Information availability 7 Information availability 8 Information availability 9 Information availability Excellent Ease of booking Ease of booking Poor Ease of booking 2 Ease of booking 3 Ease of booking 4 Ease of booking Average Ease of booking 6 Ease of booking 7 Ease of booking 8 Ease of booking 9 Ease of booking Excellent Registering an account Registering an account Poor Registering an account 2 Registering an account 3 Registering an account 4 Registering an account Average Registering an account 6 Registering an account 7 Registering an account 8 Registering an account 9 Registering an account Excellent Logging in to existing account Logging in to existing account Poor Logging in to existing account 2 Logging in to existing account 3 Logging in to existing account 4 Logging in to existing account Average Logging in to existing account 6 Logging in to existing account 7 Logging in to existing account 8 Logging in to existing account 9 Logging in to existing account Excellent Comments Question Title * 14. Would you book a shelter on our web page in the future? Yes No Other (please specify) Question Title * 15. Please rate your customer service experience. Poor 2 3 4 Average 6 7 8 9 Excellent Information availability Information availability Poor Information availability 2 Information availability 3 Information availability 4 Information availability Average Information availability 6 Information availability 7 Information availability 8 Information availability 9 Information availability Excellent Ease of booking Ease of booking Poor Ease of booking 2 Ease of booking 3 Ease of booking 4 Ease of booking Average Ease of booking 6 Ease of booking 7 Ease of booking 8 Ease of booking 9 Ease of booking Excellent Overall customer service Overall customer service Poor Overall customer service 2 Overall customer service 3 Overall customer service 4 Overall customer service Average Overall customer service 6 Overall customer service 7 Overall customer service 8 Overall customer service 9 Overall customer service Excellent Done