Exit this Survey Ravenglass & Eskdale Railway Survey 2014 100% of survey complete. Question Title * 1. Which parts of the Attraction have you visited ? Play Area at Ravenglass Play Area at Dalegarth Museum Turntable Café Fellbites Café Ravenglass Gift Shop Scafell Gift Shop (Dalegarth) Intermediate Station request stops Other (please specify) Question Title * 2. How many times have you visited in the last two years ? Once 1-5 times Over 5 times Never visited Question Title * 3. Was your visit a day trip or whilst visiting the area on holiday ? Day Visitor On Holiday If you are on holiday, how many days and where did you stay? Question Title * 4. How do you travel to the attraction? By car By bus By train By bike On foot Other Please specify mode of transport if not listed above Question Title * 5. If there was a Sunday Northern Rail service, would you use it ? Yes No Question Title * 6. Does the current timetable meet your needs ? Yes No If the answer is No, please leave feedback Question Title * 7. How do you rate the facilities at Ravenglass Station Excellent Good Fair Poor Café Café Excellent Café Good Café Fair Café Poor Museum Museum Excellent Museum Good Museum Fair Museum Poor Toilets Toilets Excellent Toilets Good Toilets Fair Toilets Poor Play area Play area Excellent Play area Good Play area Fair Play area Poor Cinema & information point Cinema & information point Excellent Cinema & information point Good Cinema & information point Fair Cinema & information point Poor Ticket office Ticket office Excellent Ticket office Good Ticket office Fair Ticket office Poor Gift Shop Gift Shop Excellent Gift Shop Good Gift Shop Fair Gift Shop Poor Additional Comments Question Title * 8. How do you rate the Turntable Café at Ravenglass Station Excellent Good Fair Poor Value for money Value for money Excellent Value for money Good Value for money Fair Value for money Poor Menu choice Menu choice Excellent Menu choice Good Menu choice Fair Menu choice Poor Customer service Customer service Excellent Customer service Good Customer service Fair Customer service Poor Cleanliness of premises Cleanliness of premises Excellent Cleanliness of premises Good Cleanliness of premises Fair Cleanliness of premises Poor Additional comments Question Title * 9. How do you rate the facilities at Dalegarth Station Excellent Good Fair Poor Café Café Excellent Café Good Café Fair Café Poor Ticket office Ticket office Excellent Ticket office Good Ticket office Fair Ticket office Poor Play area Play area Excellent Play area Good Play area Fair Play area Poor Toilets Toilets Excellent Toilets Good Toilets Fair Toilets Poor Gift Shop Gift Shop Excellent Gift Shop Good Gift Shop Fair Gift Shop Poor Additional comments Question Title * 10. How do you rate the Fellbites Café at Dalegarth Station Excellent Good Fair Poor Value for money Value for money Excellent Value for money Good Value for money Fair Value for money Poor Menu Choice Menu Choice Excellent Menu Choice Good Menu Choice Fair Menu Choice Poor Customer service Customer service Excellent Customer service Good Customer service Fair Customer service Poor Cleanliness of facilities Cleanliness of facilities Excellent Cleanliness of facilities Good Cleanliness of facilities Fair Cleanliness of facilities Poor Additional comments Question Title * 11. How do you rate the Railway attraction Excellent Good Fair Poor The engines The engines Excellent The engines Good The engines Fair The engines Poor Timekeeping Timekeeping Excellent Timekeeping Good Timekeeping Fair Timekeeping Poor Cleanliness of carriages Cleanliness of carriages Excellent Cleanliness of carriages Good Cleanliness of carriages Fair Cleanliness of carriages Poor Choice of open/closed carriages Choice of open/closed carriages Excellent Choice of open/closed carriages Good Choice of open/closed carriages Fair Choice of open/closed carriages Poor Quality of carriages Quality of carriages Excellent Quality of carriages Good Quality of carriages Fair Quality of carriages Poor The journey The journey Excellent The journey Good The journey Fair The journey Poor Customer service Customer service Excellent Customer service Good Customer service Fair Customer service Poor Additional Comments Question Title * 12. How would you rate your visit in terms of value for money ? Excellent Good Fair Poor The train journey The train journey Excellent The train journey Good The train journey Fair The train journey Poor Café offering Café offering Excellent Café offering Good Café offering Fair Café offering Poor Retail offering Retail offering Excellent Retail offering Good Retail offering Fair Retail offering Poor Overall Overall Excellent Overall Good Overall Fair Overall Poor Question Title * 13. How do you rate the retail offering at Ravenglass Station Excellent Good Fair Poor Range of retail merchandise on offer Range of retail merchandise on offer Excellent Range of retail merchandise on offer Good Range of retail merchandise on offer Fair Range of retail merchandise on offer Poor Value for money Value for money Excellent Value for money Good Value for money Fair Value for money Poor Staff product knowledge Staff product knowledge Excellent Staff product knowledge Good Staff product knowledge Fair Staff product knowledge Poor Additional comments Question Title * 14. How do you rate the retail offering at Dalegarth Station Excellent Good Fair Poor Range of retail merchandise on offer Range of retail merchandise on offer Excellent Range of retail merchandise on offer Good Range of retail merchandise on offer Fair Range of retail merchandise on offer Poor Value for money Value for money Excellent Value for money Good Value for money Fair Value for money Poor Staff product knowledge Staff product knowledge Excellent Staff product knowledge Good Staff product knowledge Fair Staff product knowledge Poor Additional comments Question Title * 15. Do you attend any special events ? Yes No If yes, please name the event/s Question Title * 16. If you are planning a day out. Do you utilise social media platforms in the planning process i.e tripadvisor ? Yes No Please name the social media platform Question Title * 17. What is your postcode? Submit response >>