Gas Services satisfaction survey

It is important for us to know whether or not the services we provide meet the needs of our customers. To help us understand this and improve our services, we would be grateful if you could complete this questionnaire. Can you consider each question and select the answer which most reflects the way you feel. Where you are unable to answer a question or where it does not apply please leave blank

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* 1. Did we turn up when we said we would?

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* 2. Did our Gas Engineer produce or have on show Identification upon visiting your property?

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* 3. How satisfied or dissatisfied were you with the condition in which the Gas Engineer left your property?

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* 4. If follow on work was required, did the Gas Engineer explain what would happen?

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* 5. How satisfied or dissatisfied were you that you were kept informed through the Gas Servicing Process?

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* 6. Taking everything into account how satisfied or dissatisfied are you with the the Gas Servicing arrangements?

Wolverhampton Homes operates policies to ensure that all our customers are treated fairly. The following questions are optional but we hope you will answer them as this allows us to ensure that our service is being delivered equally to all our customers

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* 7. Please enter your house number

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* 8. Please enter your postcode including a space for example WV1 3AG

Data Protection Information 

The Information provided is subject to the Provisions of the General Data Protection Regulations. Information will remain confidential and is processed in accordance with you rights as a Data Subject under the legislation of GDPR. Further information regarding the General Data Protection Regulations is available on the Information Commissioner's Website - www.ico.gov.uk

Data Matching

This authority is under a duty to protect public funds and, to this end we may use the information held or provided by you for the prevention and detection of fraud. We may also share this information with other bodies for these purposes and also for the administration and collection of taxes and charges and for performing other statutory enforcement duties.

For more information on how we use your data to do this please visit our privacy page.
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