Tell us about your Camper Van experience
*
1.
Please state your Rental Agreement number and/or full name
(Required.)
*
2.
Please provide your email address
(Required.)
*
3.
Where did you hear of AutoRent?
(Required.)
Travel Agent
Social Media
Friends/Family
Search engine
Other (please specify)
*
4.
Did you watch the video of how the vehicle and equipment operates?
(Required.)
Yes, prior to arrival
Yes, on arrival in my van
No
5.
How would you rate the content of this video?
Extremely Helpful
Very Helpful
Barely Helpful
Not at all Helpful
6.
What could we have done to improve this presentation?
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7.
How would you rate the cleanliness and presentation of your vehicle? Interior and Exterior.
(Required.)
Excellent
Very Good
Fair
Unsatisfactory
Please list below any issues
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8.
How would you rate our staff and service
prior
to and during your rental?
(Required.)
Excellent
Very Good
Fair
Unsatisfactory
Did not deal with a staff member
9.
How knowledgeable was our staff member?
Extremely knowledgeable
Very knowledgeable
Somewhat knowledgeable
Not so knowledgeable
Not at all knowledgeable
10.
How would you rate our staff and service at the
end
of your rental?
Excellent
Very Good
Fair
Unsatisfactory
Did not speak to staff / returned out of hours
*
11.
Did you bring any problems to the attention of our staff at any stage?
(Required.)
No
Yes, prior to starting
Yes, during my rental
Yes, on return or after my rental
*
12.
If so, how would you rate their response?
(Required.)
N/A
Excellent
Very Good
Fair
Unsatisfactory
Any comments?
*
13.
Did you free camp whilst in your van (overnight stays not connected to 240v power)
(Required.)
Yes
No
14.
If so over how many consecutive nights
1
2
3
4 or more
We didn't free camp
*
15.
Which most influenced your choice of duration?
(Required.)
Travel Agent
Internet/Social Media
Personal choice
AutoRent literature
Advice from a friend/family member who had travelled to Tasmania
*
16.
Next time would your duration be:
(Required.)
Longer
Shorter
About the same
*
17.
Was your holiday in association with any convention, meeting or sporting event?
(Required.)
Yes
No
If yes, please specify
18.
Have you previously had a campervan holiday?
Yes
No
19.
Have you ever previously visited Tasmania?
Yes
No
20.
How would you rate AutoRent as a company?
Excellent
Very Good
Fair
Unsatisfactory
*
21.
Would you chose AutoRent again?
(Required.)
Yes
No, if so why?
Please Specify
22.
Do you have any other comments, questions, or concerns? Perhaps suggestions on items you would have liked us to have for hire?
