Help us improve our communication

The process of changing the way we do things is often complex and uncertain, so we want to give you access to as much information as possible during this consultation process.

Team members have fed back previously that we could improve on that. So we’re trying to take action based on that feedback.

We also want to ensure there are a number of opportunities to say what’s on your mind and to ask questions.

To make sure we’re getting that right, we need to keep a check on how we’re doing.

Please take a moment to fill in this short survey. It’s anonymous, and will take you approximately two minutes to complete.

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* 1. What is your role?

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* 2. Which line do you work on?

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* 3. Messages about Fit for the Future - Stations are available through a variety of channels. Which of these internal channels do you find the most useful and accessible? Please choose your top five.

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* 4. Are you getting the right sort of information to help you make your decisions?

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* 5. Are you satisfied there is enough information available that's relevant to you?

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* 6. Do you know where to access the information you want?

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* 7. Is the information easy to understand?

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* 8. Do you think you have enough opportunities to air your opinions and be listened to during the consultation process?

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* 9. Please describe where you feel you get the most ‘trusted’ messages about Fit for the Future - Stations?

  Very trusted Trusted No opinion Not very trusted Not trusted at all
Information you receive from your line manager
Information you receive from your trade union representative
Information from the outside media
Information through the various company channels (intranet etc)

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* 10. Comment box: And finally, tell us more about what's working in the communication process and what you think can be improved?

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